Yvonne Chafewa
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
3
3
years of professional experience
Work History
Business Development and Marketing Intern
Daily Board Malawi-Blantyre
Blantyre-Malawi
02.2024 - Current
- Utilized specialized software to capture and process data.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Generated reports to support development and implementation of marketing plans.
- Collaborated with cross-functional teams on integrated marketing campaigns, maximizing reach and impact.
- Contributed to successful proposal submissions, resulting in new partnerships and revenue streams.
- Improved lead generation efforts by optimizing paid advertising campaigns across multiple channels.
- Participated in strategic planning meetings, contributing valuable input to help shape future business direction.
- Streamlined internal processes by assisting in the implementation of new project management tools.
Research Assistant & Data Entry Clerk
Save the Children
Zomba- Malawi
10.2022 - 11.2022
- Conducted pilot studies as part of preliminary investigations to determine feasibility and effectiveness of proposed methodologies.
- Implemented ethical guidelines throughout all stages of the research process, fostering responsible conduct in scientific pursuits.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Administrative Assistant
Echo Relief Project
04.2021 - 08.2022
- Coordinated and managed travel arrangements for senior managers, including booking flights, hotels, rental cars, and other transportation, ensuring all logistics were in place for a seamless travel experience
- Assisted in the preparation of regularly scheduled reports by compiling and analyzing data, creating graphs and charts, proofreading, and formatting documents, and ensuring timely submission to management
- Provided comprehensive administrative support to ensure efficient operation of office, including managing calendars, scheduling appointments, drafting correspondence, and maintaining records and files
- Answered phone calls, scheduled meetings, and supported visitors with a courteous and professional demeanor, ensuring a positive experience for all parties
- Ordered office supplies and researched new deals and suppliers, negotiating favorable prices, and ensuring timely delivery of essential materials to support business operations.
Education
Bachelor of Science - Business Administration
Exploits University
Blantyre-Malawi07.2024
Diploma in Management studies -
Exploits University
01.2022
Malawi School Certificate of Education (MSCE) -
Likangala secondary school
01.2018
Skills
- Positive Attitude
- Organized and Efficient
- Team Collaboration
- Leadership Qualities
- Microsoft Office
- Time Management
- Data Collection
- Problem-Solving
- Multitasking and Organization
- Operations Management
- Sales Support
- Meeting Coordination
- Human Resources Management
- Teamwork and Collaboration
- Qualitative Research
- Flexible Schedule
- Idea Development and Brainstorming
- Project Planning
- Sales management
- Marketing Analytics
Languages
English
Chichewa
Personal Information
- Date of Birth: 12/11/02
- Nationality: Malawian
References
- MCFIGHT NGALANDE, Exploits University, P.O. Box 31507, Lilongwe, 0888327513, ngalandemcfight@gmail.com
- BRUCE PHIRI, ECHO Relief Project, P.O. Box 30374, Lilongwe 3, +265888661860/099201775
- AUBREY KOLOVIKO, Save the Children, P.O. Box 254, Blantyre, 0999925155
Timeline
Business Development and Marketing Intern
Daily Board Malawi-Blantyre
02.2024 - Current
Research Assistant & Data Entry Clerk
Save the Children
10.2022 - 11.2022
Administrative Assistant
Echo Relief Project
04.2021 - 08.2022
Bachelor of Science - Business Administration
Exploits University
Diploma in Management studies -
Exploits University
Malawi School Certificate of Education (MSCE) -
Likangala secondary school