WEZZIE SAUZANDE
Blantyre,Malawi
Summary
Thorough cleaning professional experienced in working under tight deadlines. Exceeds client expectations with attention to detail, expertise in stain removal and work speed. Accomplishes assignments independently or with cleaning team.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
HOUSEKEEPING ATTENDANT
Mac Donald Chabwera
Lilongwe, Mat bed and breakfast Lodge
2021.01 - 2022.03
- Identified cleaning efficiencies to reduce average room preparation times.
- Achieved spotless results within working time frames to meet client needs.
- Vacuumed carpeted areas and mopped hard floors.
- Sanitized bathrooms to uphold strict hygiene and infection control procedures.
- Operated job-specific equipment to shampoo carpets, wax tile and buff floors.
- Turned down rooms more quickly.
- Achieved customer satisfaction rating of 90% by anticipating guests' needs and planned accordingly to ensure smooth, tailored service.
- Cleaned 6 assigned guestrooms 5 to exceptionally high standard.
- Reduced lost property on site by 100% by improving lost and found procedures.
- Completed quick-turnaround cleaning of vehicles between routes.
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Polished glass, mirrors and metal items to attractive shine.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
- Conducted thorough venue inspections to accurately identify cleaning needs.
- Reported maintenance issues for prompt resolution.
- Restocked, cleaned and sanitized bathroom spaces for optimum appearance and functionality.
- Used correct procedures to clean floors, communal areas and work spaces.
- Cleared and organized Back of House areas to minimize accident risks.
Education
ASSOCIATE OF APPLIED SCIENCE - ECONOMICS - Development Economics
Lilongwe University of Agriculture and Natural Resources
Lilongwe, Mw 2014.11 - 2018.09
Skills
- Attention to detail
- Communication
- Customer service
- Ability to work independently
- Reliability
- Basic cleaning skills
- Time management
- Prioritizes work Learns and practices cleaning techniques and procedures
- Friendly guest interactions
- Teamwork
- Infection Prevention and Control
- Mopping and buffing floors
- Able to lift 34 lbs
Languages
English
Fluent
Custom
Mr. Mc Donald Chabwera, Malt Lodge, Area 43, Lilongwe, Malawi, +265999036239, mmchabwera@yahoo.com
Timeline
HOUSEKEEPING ATTENDANT
Mac Donald Chabwera
2021.01 - 2022.03
ASSOCIATE OF APPLIED SCIENCE - ECONOMICS - Development Economics
Lilongwe University of Agriculture and Natural Resources
2014.11 - 2018.09