VICTORIA SNARA Ng`ambi
Lilongwe,Malawi
Summary
Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work history
Administrative Assistant
CP Properties
12.2022 - Current
- Assisted with lease administration, including preparing and maintain lease agreements and tenants records
- Coordinating property maintenance and repairs by scheduling service providers tracking work orders, and ensuring timely completion.
Personal Assistant
MD`s, Malawi Mangoes (Operations) Ltd
01.2015 - 01.2021
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Provide administrative support such as data entry, document preparation, and maintain filling systems
- Answered phones, greeted visitors and assisted with inquiries
- Managed office supplies, organized travel arrangements, and supported team projects with strong organizational and multitasking skills.
Secretary
First Merchant Bank
01.2005 - 01.2015
- Box 30890, CC, Lilongwe 3
- Answering and directing phone calls, scheduling meetings and providing personalized support for other employees in their offices
- Maintaining diaries and arranging appointments.
Care Assistant
Belgravia Nursing and Care Home Agency
01.2003 - 01.2005
- Assisted individuals with ADLs, including personal hygiene, dressing, grooming and toileting
- Administered medications according to prescribed schedules and maintained accurate records
- Provided emotional support and companionship to individuals
- Ensured a safe and clean environment by organizing and maintaining living spaces
- Assisted with mobility and transfer activities, utilizing proper techniques
Secretary
Bunda College of Agriculture
01.2000 - 01.2003
- Answering and directing phone calls, scheduling meetings and providing personalized support for other employees in their offices
- Maintaining diaries , typing and arranging appointments.
Education
Diploma - Business Administration, Economics
ABE
2005
Certificate of Health Social Care (UK) Procedure for house work, Social and personal care, Manual handling and lifting techniques, Health and safety at work, Basic first aid procedure, basic nursing care, communication skills, food hygiene, drug administration, managing incontinence, record keeping, service monitoring, mental and health disabilities and working with all client groups including elders. - undefined
2004
Certificate in Care Training(UK) TOPSS Induction Standards - undefined
2004
Certificate in Business Administration - undefined
ABE
2002
Diploma - Secretarial Studies
Soche Technical College
2001
typing - undefined
Tertially Education
2000
undefined
1996
Skills
- Compassionate and patient caregiver
- Excellent communication skills (verbal & written)
- Proficient in assisting with activities of daily living (ADLs)
- Medication management and administration
- Empathetic listener and emotional support provider
- Strong observation and documentation skills
- Knowledge of proper lifting and transfer techniques
- Ability to maintain a safe and comfortable living environment
- Time management and organizational abilities
- Problem-solving and adaptability in dynamic situations
- Planning and organisational skills
- Able to work on my own initiative and tight deadlines
- Proficient in MS Word, MS Excel and e-mail
Timeline
Administrative Assistant
CP Properties
12.2022 - Current
Personal Assistant
MD`s, Malawi Mangoes (Operations) Ltd
01.2015 - 01.2021
Secretary
First Merchant Bank
01.2005 - 01.2015
Care Assistant
Belgravia Nursing and Care Home Agency
01.2003 - 01.2005
Secretary
Bunda College of Agriculture
01.2000 - 01.2003
Diploma - Business Administration, Economics
ABE
Certificate of Health Social Care (UK) Procedure for house work, Social and personal care, Manual handling and lifting techniques, Health and safety at work, Basic first aid procedure, basic nursing care, communication skills, food hygiene, drug administration, managing incontinence, record keeping, service monitoring, mental and health disabilities and working with all client groups including elders. - undefined
Certificate in Care Training(UK) TOPSS Induction Standards - undefined
Certificate in Business Administration - undefined
ABE
Diploma - Secretarial Studies
Soche Technical College
typing - undefined
Tertially Education
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