UMESH KUMAR GIRI
Lusaka
Summary
Professional leader with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
20
20
years of professional experience
Work History
General Manager
Shalina Healthcare
01.2019 - Current
- Reviewed financial reports to identify trends for strategic adjustments.
- Coordinated cross-functional teams to enhance workflow efficiency.
- Analyzed competitive landscape for informed decision-making in product development.
- Streamlined operational processes by implementing best practices.
- Fostered a culture of accountability for improved team cohesion and morale.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Sales Manager
Shalina Healthcare
04.2017 - 06.2019
- Encouraged cross-training for improved versatility and team collaboration.
- Crafted targeted campaigns for increased market penetration and brand visibility.
- Utilized data analytics to refine sales techniques for improved customer engagement.
- Cultivated a high-performing sales team for improved morale and increased productivity.
- Developed comprehensive sales strategies by analyzing market trends and customer needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Branch Manager
Shalina Healthcare
05.2015 - 03.2017
- Handling team of 10 sales professional, Operational & Administrative work of branch
- Developed team members through mentorship and training to enhance skillsets.
- Resolved customer issues with prompt solutions to maintain positive relationships.
- Identified growth opportunities with comprehensive market analysis.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Complied with regulatory guidelines and requirements.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Increased customer satisfaction with personalized banking solutions, tailoring services to meet individual financial goals.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Sales & Marketing Manager
Glenmark Pharmaceutical
01.2011 - 02.2014
- Facilitated client meetings to understand needs and tailor solutions accordingly.
- Analyzed competitive landscape for strategic positioning and differentiation.
- Nurtured strong client relationships to foster loyalty and repeat business.
- Analyzed sales and marketing data for improved strategies.
- Improved brand visibility with well-executed promotional campaigns .
- Managed sales promotions and marketing strategies .
- Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
- Managed cross-functional teams to execute successful product launches and marketing initiatives.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
Area Sales Manager
F.D.C. Ltd
06.2008 - 12.2010
- Executed strategic initiatives with clear roadmaps, enhancing overall sales performance.
- Developed comprehensive sales strategies by analyzing market trends and competitor activities.
- Coached and mentored sales team to enhance skill sets and drive motivation.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
Medical Representative
F.D.C. Ltd
12.2004 - 06.2008
- Supported sales initiatives with thorough market research and competitor analysis to identify new opportunities.
- Increased brand visibility in local markets by organizing CME and promotional events for Doctors.
- Conducted detailed product presentations for healthcare professionals to enhance understanding and drive product adoption.
- Created informational materials for healthcare providers to clarify product benefits and usage, aiding in decision-making.
- Developed strong relationships with healthcare professionals by conducting regular visits and providing product education.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Demonstrated comprehensive product expertise during sales calls, addressing client questions with confidence and authority.
- Regularly exceeded sales targets by establishing rapport with new clients while maintaining long-lasting relationships with existing ones.
Education
Bachelor of Science -
PURVANCHAL UNIVERSITY
01-2001
H.S.C -
U.P. BOARD
01-1997
S.S.C -
U.P.BOARD
01-1995
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Goal setting
- P&L management
- Inventory control
- Customer relationship management
- Process improvements
- Consistently meet goals
- Recruitment
- Purchasing
- Expense control
Accomplishments
- Always achieved more than 110% of the Target.
- Establish Zifi as no.1 antibiotic in my territory.
- Earn incentive every year with team.
- Successfully launch & establish new antibiotic, ppi, painkiller, hematinic, antihypertensive & anti-diabetic drugs in market.
- Elevated as Area manager within 3.5 years in same company.
- Successfully handled team of six people retaining them & always achieve 100% target.
- Establish Glenmark in virgin territory e.g. Lilongwe.
- Successfully launch & establish Valus-ap (pain killer) in market made no.1 most prescribed brand in Lilongwe.
- Given 100% growth in sales & earned incentives.
- Establish Altacef (cefuroxime) as brand in market got the order from government hospital in bulk quantity.
- Successfully conducting CME & product presentation to the doctor & Pharmacy.
Languages
English
Hindi
Marathi
Computerexposure
Working knowledge on basic of Excel file & Internet.
Personal Information
- Date of Birth: 07/07/80
- Marital Status: Married
Hobbies and Interests
- Listening to music
- Playing Cricket
Jobprofileresponsibilities
- Regularly visiting the Stockist for primary and secondary sales analysis and for getting orders from the Stockist.
- Meeting Retailers (Chemist) for checking the availability of products, liquidating stock, booking order of products.
- Visiting the Doctors with my colleagues regularly for updating their knowledge about company’s products, converting them to prescribe company’s products and discussing on various benefits of the product.
- Taking records for how many prescriptions get converted in Sales of Products by maintaining well rapport with chemist.
- Doing the analysis of colleagues work in field and giving guideline for the better sales.
Additional Information
- Exceeded Target consistent 5years CAGR over 30% (MZZ) -2022-23
- Won Best Performing OU award from Shalina Healthcare -2021-22
- Won Best Business Head Awards Shalina Healthcare
- Consistent growth as Branch manager over 20% every year (Ghana)
- Best Performing ASM .
- Earn Incentives as MSR throughout my tenure.
Timeline
General Manager
Shalina Healthcare
01.2019 - Current
Sales Manager
Shalina Healthcare
04.2017 - 06.2019
Branch Manager
Shalina Healthcare
05.2015 - 03.2017
Sales & Marketing Manager
Glenmark Pharmaceutical
01.2011 - 02.2014
Area Sales Manager
F.D.C. Ltd
06.2008 - 12.2010
Medical Representative
F.D.C. Ltd
12.2004 - 06.2008
Bachelor of Science -
PURVANCHAL UNIVERSITY
H.S.C -
U.P. BOARD
S.S.C -
U.P.BOARD
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