Focused Compliance Manager bringing 5 years of experience managing activities, programs and resources to meet customer needs. Flexible and adaptable with superior communication, relationship management and influencing skills. Proven history of identifying issues, acquiring data and drawing conclusions to support resolution. Strong aptitude for leading teams to effectively address client needs and implement changes by supporting strategic initiatives.
Overview
9
9
years of professional experience
Work History
Risk and Compliance Manager
Smile Life insurance
Blantyre
12.2022 - Current
Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices.
Maintained detailed records of all compliance related activities.
Assisted with the development of training materials for employees regarding compliance requirements.
Provided support in developing strategies for mitigating risks associated with non-compliance.
Ensured effective communication of changes in regulations or policies throughout the organization.
Completed internal and external audits according to established procedures.
Provided guidance on complex regulatory issues to senior management and other departments.
Organized initiatives, drafted documentation and enforce compliance with best practices.
Created and managed training classes to educate new hires and existing employees about compliance concerns.
Executed successful compliance monitoring and risk assessment programs.
Identified key performance indicators related to risk management objectives.
Created and implemented policies and procedures to manage identified risks effectively.
Collaborated with stakeholders across departments to identify areas of risk exposure.
Maintained a comprehensive database of all identified risks along with their associated mitigation plans.
Documented findings from audits and investigations into the organization's risk profile accurately and comprehensively.
Conducted risk analyses to manage organizational risk profile, form reliable control systems and monitor legal issues.
Performed periodic reviews of existing systems, processes, and procedures in order to minimize potential risks.
Identified, assessed, and reported on risk management issues.
Reviewed risk management database reports for compliance and fraud prevention.
Developed strategies to mitigate risk and reduce potential losses.
Reported findings on risk exposures to senior executives and board of directors.
Prepared detailed reports outlining current risk levels as well as recommended actions for senior management.
Monitored changes in laws and regulations that could impact the organization's operations.
Risk and Compliance Officer
Smile Life Insurance Company Limited
Blantyre
07.2019 - 11.2022
Conducted regular internal audits to ensure compliance with established standards.
Maintained compliance frameworks, policies and documentation to support audits.
Assessed the effectiveness of existing processes and procedures related to compliance.
Advised management on best practices in compliance-related matters.
Evaluated proposed changes in laws or regulations that may affect business operations.
Identified gaps in existing controls and recommended corrective actions as needed.
Investigated potential violations of applicable rules and regulations.
Planned and executed compliance audits to check company policies, procedures and controls.
Prepared training materials related to regulatory changes or new policies and procedures.
Developed and implemented strategies necessary for minimizing risk of non-compliance.
Organized training programs to educate company staff on benefits and consequences of complying or defying regulations.
Responded promptly to complaints received from employees or customers.
Liaised between regulatory agencies and internal departments to facilitate regulatory and related matters.
Junior Audit Associate
Ernst and Young
Blantyre
05.2015 - 06.2019
Developed audit strategies based on assessment of risks associated with each engagement.
Ensured compliance with Generally Accepted Accounting Principles standards when preparing financial statements for review by auditors.
Reviewed client data to ensure accuracy and completeness of information.
Researched relevant regulations governing specific industries and clients to ensure full compliance with applicable laws.
Worked closely with other departments within the firm such as tax or consulting services when necessary.
Assisted in the preparation of audit plans and programs for clients' financial statements.
Prepared detailed work papers documenting evidence obtained during the course of the audit engagements.
Assisted senior staff members in training junior associates on proper techniques for conducting audits.
Collaborated with external auditors throughout the entire audit process to ensure timely completion of tasks.
Analyzed accounting systems and identified opportunities for improvement.
Participated in meetings with clients to discuss results of audits and provide feedback on operational improvements.
Conducted interviews with clients to gain understanding of business operations, processes, and controls.
Identified areas of risk within a client's internal control environment.
Maintained an organized filing system for all audit documents and records.
Performed analytical procedures on various account balances and transactions.
Drafted reports to management summarizing findings from audits.
Designed testing procedures to evaluate the effectiveness of internal controls over financial reporting processes.
Provided support in developing audit recommendations that addressed identified weaknesses in internal control structures.
Performed audit procedures to validate financial report data.
Education
Chartered Accountant - Accounting
ACCA
UK
12-2022
Bachelor of Accountancy - Accounting
The Malawi Polytechnic University
Blantyre
02-2016
High School Diploma -
Providence Girls Secondary School
Mulanje
11-2009
Skills
Regulatory Compliance Oversight
Risk Reviews
Investigative Skills
Risk Assessment
Document Reviews
Timeline
Risk and Compliance Manager
Smile Life insurance
12.2022 - Current
Risk and Compliance Officer
Smile Life Insurance Company Limited
07.2019 - 11.2022
Junior Audit Associate
Ernst and Young
05.2015 - 06.2019
Chartered Accountant - Accounting
ACCA
Bachelor of Accountancy - Accounting
The Malawi Polytechnic University
High School Diploma -
Providence Girls Secondary School
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