S. SURESH KUMAR
GENERAL MANAGER
BLANTYRE
Summary
A versatile, high-energy professional with the distinction of executing prestigious projects of large magnitude within strict time schedule, cost & quality, willing to work in the field of Operations & Maintenance Production Planning, Quality Assurance, and Marketing, with an organization of high repute Over 25 years of experience in the field of Operations Management, Production Planning, Maintenance, Marketing, and factory Management. An astute & multi-tasking leader with qualitative experience in formulating strategic plan and establishing entire operations with key focus on profitability. Demonstrated excellence in executing entire operations and ensuring compliance & respect for safety requirements. A strategic planner with expertise in planning and executing projects with flair for adopting modern production methodologies. Holds the credit of making official visits to Turkey, Sri Lanka, Africa, Germany, Taiwan, etc. Responsible for achieving production objectives and ensuring that production processes in the respective production units are complied with set standards and specification. Skilled in ensuring proper maintenance of premises and equipment in the production process. Track record in enhancing production process operations, optimizing resource utilization, escalating productivity and operational efficiencies. An effective communicator with exceptional relationship management and problem solving skills.
Overview
27
27
years of professional experience
1
1
year of post-secondary education
7
7
Languages
Work History
General Manager of Operations
AGROSACK INDUSTRIES
BLANTYRE
08.2018 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Trained, coached and mentored staff to support smooth adoption of new safety, quality and time management program.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Improved productivity while reducing staffing and operational costs by 10%.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed and reported on key performance metrics to senior management.
- Increased profit by streamlining operations.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and maintained relationships with external vendors and suppliers.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
Production Manager
GCL PVT LTD
BANGALORE
08.2014 - 06.2019
- Reviewed work for quality and compliance with company standards and design specifications.
- Resolved issues quickly to maintain productivity goals.
- Sourced materials to keep up with production goals and meet customer demands.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Monitored team budgets to keep projects on task and avoid waste.
- Wrote and conducted formal performance reviews for production personnel.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Delivered direct feedback to senior management regarding project visibility and status.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Estimated labor requirements to support anticipated workload.
- Managed internal operational standards and productivity targets.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Prepared and maintained production reports and personnel records.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Coordinated with other departments to align production with customer requirements.
- Analyzed production data and prepared reports for senior management.
- Enforced health and safety protocols to promote safe working environment.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Evaluated employee performance and provided feedback and training as needed.
- Scrutinized production output and identified areas for improvement.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Checked meters and interpreted readings to assess functionality of gas retrieval systems.
- Utilized data analysis tools to identify and resolve production issues.
- Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
- Operated specialized equipment, gauges and instruments to track and assess gas levels.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
Marketing Manager
BOTHEVEN MACHINERY INDUSTRIAL CO LTD
BANGALORE
08.2012 - 06.2014
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.
- Recruited and hired capable team members to add value and diverse skills set to marketing department.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Worked with graphic designers and writers to establish theme and tone for content.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Performed market segmentations, targeting and positioning for each product line.
- Used data analytics to track lead generation campaigns and improve quality.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Conducted market research to identify new opportunities and target markets.
- Improved website visibility through development and implementation of SEO strategies.
- Wrote and distributed press releases to increase brand visibility.
- Created and managed social media campaigns to increase brand engagement.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Coordinated with design and media teams to develop high-quality creative assets.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Devised content strategy to effectively engage target audiences.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Optimized email campaigns to increase open and click-through rates.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
MARKETING MANAGER TECHNICAL AND EXPORT
SOLTEX PETROPRODUCTS LTS
BANGALORE
06.2007 - 06.2012
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Conducted market research to identify new opportunities and target markets.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
SENIOR SERVICE AND SALES ENGINEER
LOHIA STARLINGER LTD (NOW LOHIA CORP
BANGALORE
03.2000 - 06.2007
- Managed technical integration, systems engineering program management, customer support and program management.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Identified and supported resale opportunities to achieve sales plans.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Developed and implemented pursuit plans for opportunities within assigned key accounts.
- Designed and delivered product training for clients.
- Provided input for overall bookings forecasts for assigned accounts.
- Analyzed market trends, competitor performance and product strengths.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Submitted booking forecasts, monthly highlights and CRM entries.
- Suggested ideas for product evolution and new product variants.
- Liaised with assigned accounts to foster relationship development.
- Supported market research, metrics and requirements development and risk management.
- Used effective data analysis and sales strategies to increase win prospect buy-in and demonstrate system benefits.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Oversaw detailed program rollout from initiation to production and sustainment.
PLANNING ENGINER
L & T LTD
TORANAGALLU
11.1996 - 02.2000
- Formulated manufacturing sequences and developed new production processes.
- Applied expertise in manufacturing technology and management science to resolve challenges related to production.
- Implemented production planning and timely implementation of customer orders using oracle.
- Supported manufacturing and quality assurance departments by interpreting manufacturing data.
- Improved and updated processes while forecast annual revenues.
- Created optimization strategies to drive efficient and systematic decision making.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Devised and implemented efficient processes for production tracking and inventory control.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in daily weekly and monthly meetings.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Planned and coordinated materials, equipment and labor for Jindal steel plant projects.
Education
Diploma - Mechanical Engineering
Sandur polytechnic, Institute of Technical Board
Diploma - Business Administration
All India Council for Management Studies
QUALITY ASSURANCE MANAGEMENT -
SAZ
ZIMBAWE 01.2019 - 01.2020
Skills
Overseeing the complete operations of the woven sack factory, from getting the orders and execution of the ordersProcurement of raw materials, progress monitoring & manpower planningPlanning the day-to-day production related activities and allocating work for achieving production targetsAssuring that the production capacity meets the requirement and facilitating improvement & development in existing manufacturing capacity as per workflowHaving a proper quality measures at all stages of process of manufacturing to ensure quality of products producedDeploying various methodologies for analyzing processes & recommending modifications for minimizing escalations & rejection, realizing operational efficiencies, controlling costs and cycle-timeDeveloping maintenance procedures to increase efficiency of machinesHandling supply chain management and devising efficient logistics system to ensure delivery of finished goodsStreamlining the system and procedures for effective inventory control for ensuring ready availability of materials and sparesProviding direction, motivation and training to the team for ensuring optimum performanceStreamlining the system and procedures for effective inventory control for ensuring ready availability of materialsORGANIZATIONALEXPERIENCEAnchor group of Industries, Africa, Malawi City Blantyre as General Manager since Jul’12, RoleEnsuring the Director is fully informed of company progress by means of regular communicationExpertise in doing the BOPP laminated sacksContinuously work to improve profitability by studying all areas of the company to arrive at cost cutting measures and increase efficiencyVerifying daily production and sales figuresMonitoring physical and book stocks and ensure it is accurately reported at factoryVerifying accuracy of all orders, invoices and stock transfer limits of all customers before processing ordersEnsuring product quality is maintained according to benchmark and specificationsAccountable for overseeing and planning overall production / stock / logistics activitiesEnforcing effective techniques to bring efficiency in operations, improve quality standards & achieve cost savingsDefining the future needs and production capacity and procuring required quantities of equipment’s on pre-defined standardsExert strict wastage controls within the production department according to the maximum wastage parameters providedEnsuring no pilferage can take place in any area of the organizationEnsuring discipline is practiced throughout the organizationLiaising with production department & quality team for producing required quality productsCarrying out quality tests and validation of process to ensure completion of production target within stipulated time / cost parameters, determining the effectiveness of equipment& machineriesImplementing stringent quality measures including preparation / maintenance of necessary document & conducting audits to ensure complianceEnsuring adequate raw material has been booked Have a daily follow up meeting with director on the sameEnsuring all customer orders are executed within stipulated time period, as fast as possibleEnsuring high quality standards of the factory are maintained with good safety records and cleanlinessEnsuring all targets set in every place are achieved without fail and surpassedPlanning new targets after surpassing earlier targets for a steady growthEnsure strict work discipline is maintained in every place and that factory and office timings are adhered toLeading new product development initiatives with key focus on QCD (quality, cost & delivery)Overseeing the evaluation and selection of suppliers and processing / verifying purchase ordersDriving various cost control initiatives in compliance to pre-defined standards to minimize expenditures and maximize profitabilityEnsuring work ethics are maintained to achieve maximum work efficiencyEnsuring the human resources of the company are used in the most efficient manner and recruitment is carried out in a systematic fashionCreate an atmosphere of professionalism throughout the organizationVerify and authorize petty cash vouchers on a daily basisMonitoring fuel consumption as compared to norms and improves vehicle trip efficiencyMonitoring trucks turn around Ensuring vehicles leave and return as per normsAchievementsLeveraged cross-functional resources to qualify alternate sources of supply across categories that were previously single- sourced, ensured cost competitiveness and a robust business continuity planAchieved to convert normal bags to BOPP bags with customer of sugar fertilizer and maize flourFaced key challenges in getting the target production, and required waste control during projects and took the following measures like production incentive scheme and proper quality check’s to overcome themPivotal in streamlining processes through measures such as waste controlling and achieving the target production with 5Of total factory wasteRecipient of best performance for 2 consecutive years in recognition of completing the installations on time in Lohia Starlinger LimitedSoltex Petro products Ltd, Bangalore as General Manager Technical (Exports & South) from Jul’07 – Jul’12RoleInvolved in promoting all India new business development and technical supportHandled the direct sales of company’s products SOLTEX fillers additives in allocated territory (export &South India)Managed the liaison and coordination with CAS and distributorsFurnished technical services to all India customers & export customersCarried out surveys, product developments and trials for company’s new productsEngaged in managing key customer accounts in terms of salesConceptualized well-defined sales strategies, developed and implemented sales promotionsTook part in advertising, promotional and publicity activities in line with corporate & product strategiesFurnished monthly reports which focus on deliverables and proposals for changeAddressed the customer’s complaints and problems and handled sales quotations with new & existing customersAchievementPlayed a key role in scaling up the business in south region and took the company products worldwide started the exports in Nepal, Madagascar, UAE, Qatar, Turkey, Srilanka , Russia, Africa , America and South AmericaPREVIOUS EXPERIENCELohia Starlinger Ltd, Kanpur as Senior Service Engineer from Mar’00 – Jun’07 L&T, ECC Group, Bellary as Assistant Planning Engineer from Nov’96 – Feb’00IT SKILLSInstallation and Configuration of Windows based Operating Systems (Win-98, Win-2000, WIN-XP, WIN-NT), Network Administration and ConfigurationLAN TroubleshootingInstallation of Computer, Networking &PrintersDesigning on AutoCAD, PLC Configuration and ProgrammingMS-Office (MS-Word, MS-Excel &PowerPoint)
Budgeting and forecasting
Cost reduction strategies
Supply Chain Management
Management information systems
Risk analysis and management
Work flow planning
Supply chain distribution
Contract Negotiation
Complex problems analysis
Business administration
Purchasing and procurement
Strategic planning
Procurement and sales
Raw materials, packaging and production
Logistics Management
Report generation
Customer relations specialist
Operations management
Cross-functional communications
Natural leader
Business Development
Business planning
Staff Management
Performance Evaluations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased company savings by 5% through corporate consensus-building and cross-functional geographical team coordination and development.
- Resolved product issue through consumer testing.
- Reduced operational expenses by 3% by streamlining branch operations.
- Supervised team of 500 staff members.
Timeline
QUALITY ASSURANCE MANAGEMENT -
SAZ
01.2019 - 01.2020
General Manager of Operations
AGROSACK INDUSTRIES
08.2018 - Current
Production Manager
GCL PVT LTD
08.2014 - 06.2019
Marketing Manager
BOTHEVEN MACHINERY INDUSTRIAL CO LTD
08.2012 - 06.2014
MARKETING MANAGER TECHNICAL AND EXPORT
SOLTEX PETROPRODUCTS LTS
06.2007 - 06.2012
SENIOR SERVICE AND SALES ENGINEER
LOHIA STARLINGER LTD (NOW LOHIA CORP
03.2000 - 06.2007
PLANNING ENGINER
L & T LTD
11.1996 - 02.2000
Diploma - Mechanical Engineering
Sandur polytechnic, Institute of Technical Board
Diploma - Business Administration
All India Council for Management Studies