Shukran Latif
Lilongwe
Summary
Adept IT Specialist with a proven track record at Sunseed Oil LTD, enhancing operational efficiency and user satisfaction through expert troubleshooting and innovative web development. Skilled in IT risk management and technical issue analysis, I significantly improved system reliability and increased site traffic by developing user-friendly interfaces. Renowned for exceptional IT consulting and fostering technology adoption across teams.
Overview
6
6
years of professional experience
Work History
IT Specialist
Sunseed Oil LTD
10.2018 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
- Trained employees on new technologies, increasing competency levels across the organization.
- Developed customized software solutions for improved business processes and increased productivity.
- Developed user-oriented visuals and features using front-end languages to increase site traffic.
- Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility. ( desertfox.ae )
Education
Bachelor of Science - Information Communication Technology
Mzuzu University
Malawi, Mzuzu11-2013
Skills
- Troubleshooting
- Application support
- Technical issue analysis
- IT risk management
- Debugging
- Web development
- System design and deployment
- IT consulting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Bilingual or Proficient (C2)
Swahili
Upper intermediate (B2)
Timeline
IT Specialist
Sunseed Oil LTD
10.2018 - Current
Bachelor of Science - Information Communication Technology
Mzuzu University
Similar Profiles
JITENDRA HARSHA SAI KRISHNA SAVAJITENDRA HARSHA SAI KRISHNA SAVA
Intern at Sunseed Oil Pvt LtdIntern at Sunseed Oil Pvt Ltd
Alison SmithAlison Smith
Service Coordinator at Oil Stop Drive Through Oil ChangeService Coordinator at Oil Stop Drive Through Oil Change
Mahammad AlasgarliMahammad Alasgarli
Junior Mechanic at SOCAR- Oil Pipeline Division, Puta Area of Oil TransportationJunior Mechanic at SOCAR- Oil Pipeline Division, Puta Area of Oil Transportation