Shadreck Shaba

• Evaluated student performance through tests, quizzes, presentations, projects, or other assessments.
• Created a positive learning environment by actively engaging with all students during class time.
• Identified areas of difficulty for students, developing additional resources for review.
• Provided guidance to students on course selection, career planning, and other educational matters.
• Explained concepts through variety of methods, utilizing visual aids and analogies for key material.
• Assisted students during office hours to review material, explain exam questions and answer concerns.
• Created instructional and lecture plans for classes in compliance with course objectives.
• Utilized diverse teaching methods, lectures, presentations and class activities to deliver curriculum.
• Evaluated student progress, delivering feedback for individual improvement.
• Developed syllabi, lesson plans and lecture materials for courses taught.
• Researched current trends in the field of study and incorporated new information into lectures.
• Tailored lectures to meet student needs, emphasizing skills and concepts necessary for professional and academic success.
• Developed lectures to accommodate for different learning styles, maximizing students' comprehension.

• Sourced new sales opportunities through inbound lead follow-up.
• Developed and implemented sales strategies to meet customer needs and increase revenue.
• Cultivated relationships with existing customers to encourage repeat business.
• Contacted current and potential clients to promote products and services.
• Negotiated contracts with clients on behalf of the company.
• Trained junior sales staff on techniques for improving customer service experience.
• Identified new potential markets and developed plans for targeting them.
• Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
• Implemented processes for cross-selling products or services based on customer needs.
• Negotiated terms of sales agreements and developed contracts to successfully close sales.
• Communicated regularly with territory and regional managers for daily support and strategic planning.
• Attended industry events to build relationships with key contacts in the field.
• Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
• Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
• Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.

Ø Building relationships, delivering impact to your client groups, and leveraging your experience and the core People team to solve critical business problems and complex challenges.

Ø Executing our business-aligned people strategy by working in partnership with your client groups to understand what we must achieve and prioritize, and then working with the broader People team and business to build and deliver solutions.

Ø Building programs to engage, retain and develop our people throughout their careers

Ø Coaching and developing our operation team leaders and managers in change management, building high-performance teams, understanding and improving engagement, best practices in communication, and navigating complex team member relations and terminations.

Ø Supporting strategic workforce planning while balancing intentional organizational design, hyper-growth headcount plans, and constant change.

Ø Effectively managing constant change across the business through communication, advocacy, collaboration, and planning.

Ø Acting as a change management expert and educating the business as we build a stronger muscle for managing change.

Ø Advising on rewards and compensation design by partnering directly with our Total Rewards and Talent Acquisition teams to understand our philosophy, strategies, and data that will drive culture, engagement, and understanding, alongside ensuring we maintain internal pay parity and transparency.

Ø Deploying people programs such as performance, compensation, development, and other initiatives into the business through leveraging change champions across the business, gaining leadership buy-in and understanding, building internal communication plans, and supporting the writing or drafting of communications.