LINDA ELDAS MHONE
LILONGWE
Summary
Being the dedicated and accomplished Business Administration graduate with expertise in management principles and strategic planning. Seeking a challenging role to leverage my diverse skills and knowledge to drive organizational growth and operational. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
ECOBANK MALAWI LTD
Lilongwe
07.2021 - 09.2024
- Maintained strict confidentiality of sensitive customer information in compliance with banking regulations and privacy policies.
- Assisted in generating reports, reconciling accounts, and providing administrative support.
- Accurately enter and process customer information, transactions, and other financial data into the bank's database system.
ACCOUNTS ASSISTANT
MELTON HARDWARE LIMITED
Lilongwe
09.2021 - 04.2024
- Managing of accounts
- Reconciliation of bank statements
- Maintaining financial records, reconciling accounts, and ensuring compliance with financial regulations.
- Data collection
- General monthly ledger
- Expense tracking and budget preparation
- Internal audits to ensure compliance with company policies and regulatory requirements.
- Accurately enter and process customer information, transactions, and other financial data into the bank's database system.
- Maintained strict confidentiality of sensitive customer information in compliance with banking regulations and privacy policies.
- Assisted in generating reports, reconciling accounts, and providing administrative support.
- Customer service
- Checking data for accuracy and completeness.
- Scanned documentation and entered into database to maintain accurate records.
- Created and maintained spreadsheets using Excel.
Membership Assistant
BONVIE MEDICAL AID SCHEME
HARARE
02.2018 - 02.2019
- Managed new member enrollments, ensuring accurate and timely processing of applications, documentation, and eligibility verification.
- Processed medical aid claims, reviewed documentation, and coordinated with healthcare providers to facilitate claim settlements.
- Responded to member inquiries, resolved issues related to coverage, benefits, and eligibility criteria promptly and courteously.
- Updated and maintained membership records, ensuring data accuracy, confidentiality, and compliance with regulatory standards.
- Collaborated with team members, including billing, customer service, and claims departments, to streamline processes and enhance member satisfaction.
Education
Bachelor of Business Administration - MANAGEMENT
SOLUSI UNIVERSITY
BULAWAYO, ZIMBABWESkills
- Managing of accounts
- Reconciliation of bank statements
- Maintaining financial records
- Data collection
- General monthly ledger
- Expense tracking
- Budget preparation
- Internal audits
- Customer service
- Data accuracy
- Spreadsheet creation
- Member enrollment management
- Medical aid claims processing
- Member inquiries resolution
- Membership records maintenance
- Collaboration
- Market research
- Sales strategies
- Leadership
- Team Management
- Analytical Skills
- Strategic Thinking
- Marketing Skills
- Sales Skills
- Communication Skills
- Organizational Skills
- Problem-Solving Skills
- Technological Proficiency
- Ethical Judgment
- Customer Relationship Management
- Cross-Cultural Competence
References.
• Christine Jiah
Ecobank Customer Service Manager
+265 999 057 664
• Tamara Mutyavaviri
Former Membership Supervisor – Bonvie Medical Aid
+263 773 261 214
• Shafee Chunara
Director and Supervisor – Melton Hardware Ltd
+265 887 000 007
Timeline
ACCOUNTS ASSISTANT
MELTON HARDWARE LIMITED
09.2021 - 04.2024
Data Entry Clerk
ECOBANK MALAWI LTD
07.2021 - 09.2024
Membership Assistant
BONVIE MEDICAL AID SCHEME
02.2018 - 02.2019
Bachelor of Business Administration - MANAGEMENT
SOLUSI UNIVERSITY