Philip M. Kangulu
Lilongwe,BL
Summary
I am an energetic and ambitious Manager with proven leadership skills. With over 10 years of managerial level experience in the UK, Kenya and Malawi, my background includes managing diverse teams, strategic planning and business development in fast-paced environments. My practical and hands-on approach to problem solving and lateral thinking has allowed me to suggest and implement sustainable solutions in all my past and current jobs, and I am known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. These enriching life experiences give me confidence to submit my C.V with hope that I will be offered an opportunity to demonstrate what I can offer.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager (Africa)
SERMALO Group of Companies
09.2020 - 08.2024
- Reporting to the Group Managing Director, I manage all aspects of the group's dealings in the region.
- I played the role of Administrative and Financial Manager for the group, but my core function is Manager in a 360 Digital Marketing firm called Paper Plane Engineers, https://paperplaneengineers.com/.
- Decision making on strategic direction using plans and reports from managers, budget, financial forecasts, negotiations, etc.
- Representing and reporting on activities in my region of control of all the brands at all SLT meetings.
- Specifically at Paper Plane Engineers, I managed all functions of the agency: business development, media planning and buying, training heads of departments, managing budgets, creating policies, and communicating business goals.
- Managed all aspects of daily business operations, including budgeting, staffing, scheduling, resource control, customer service, and sales.
- Oversaw the development of a Research Call Center for Field Scope International from concept through operational stages, including hands-on recruitment for research projects.
- Analyzed existing processes that were developed in Serbia and the UK for effectiveness and relevance, and developed new systems as needed to enhance overall productivity levels.
- Conducted regular meetings with senior management team to review progress against established objectives.
Administration and Finance Manager
NT Group of Companies
08.2015 - 08.2020
- Reporting to the Director, I oversaw all administrative affairs in Malawi including
- Servicing all other Departments Administrative needs; Security, imports, sales and general company compliance
- Preparing all legal documents for licensing including tax compliance documents
- Representing the company at corporate level and attending meetings and trade fairs in all countries where NT is involved; China, Morocco, Zambia, Zimbabwe, and Tanzania
Management Internship/ Manager: Business Development
Tepak International Services
06.2009 - 07.2015
- Reporting to the partners, I was responsible for the day-to-day running of the customs clearing agency in all its offices in Malawi
- Business development and customer relationship management
- Market research and intelligence; systems to measure and report on service performance and customer satisfaction
- Customs clearing, forwarding and formulating quotations for all related services
- Office Accounts and financial benefit analysis of all promotions, strategies and marketing activities
- Coordinated with supply chain experts from Uganda and Japan in the planning of all logistics to move Turbines for both Nkula and Kapichira HEP stations, and extraction of Mota- Engil Over gauge plants after the rail track project in Zalewa
Education
Master of Business Administration - Supply Chain Management
Columbia Commonwealth University of Malawi
01.2017
Bachelor of Business Administration - Marketing
Columbia Commonwealth University of Malawi
Post Graduate Diploma - CIM
Intel College, Kenya, Regional Centre For The University of Sunderland
UK06.2009
Skills
- Contract Negotiations
- Business Administration
- Expense Control
- Advertising and marketing
- Service Quality Improvement
- Project Management
- Customer Relationship Management
- Staff Supervision
- Staffing
- Account Management
- Problem Resolution
- Cross-Cultural Communications
- Negotiation Skills
- Communication Skills
- Cross- border Trade
- Loss Prevention
References
- Peter, Chulu, Managing Director, peter.c@fieldscopeint.com, +447738474776, Field Scope International, https://www.linkedin.com/in/peterchulu/
- Chimwemwe, Kawalewale, Commissioner Customs and Excise, c.kawalewale@mra.mw, 0888950205, Malawi Revenue Authority
- Cecilia, Mussa, Business Development Manager, cecilia.mussa@nico-life.com, 0991718181, Smile Life Insurance, https://www.linkedin.com/in/dr-mussa- ph-d-cecilia-z-mussa-aa7b742b/
Hobbies and Interests
- Reading and Writing- I have a number of my articles available online, amongst others- https://www.linkedin.com/pulse/navigating-marketing-during-economic-turbulence-philip-kangulu-v5vuf?trackingId=jDOCY3NRT6OPs9ygh5%2BJFw%3D%3D&lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BLM%2BnvfSeTnqBrtZvdHKsEA%3D%3D
- Farming- I was chairman of a Pig and Chicken farmer's advice and support group for local farmers in Bvumbwe.
- Coaching and Mentoring- As a member of the Chartered Institute of Marketers (CIM), and a Corporate member of the Institute of Marketing in Malawi (IMM), I lectured part- time marketing students at the Blantyre Institute of Management.
- Watching and playing sport and the great outdoors- camping, golf, cycling, climbing, basketball and outdoor photography. Coaching at Bangwe AISE Youth Centre; a SOZBAL registered basketball team.,
- Committed, amateur vinifera and fruit wine maker- Member of the Cask beer and ale master brewers of England.
Training
- Project Management Diploma Level 7, Issued by CPD Courses in October 2024
- Customer Services Course, Issued by Oxford Home Study College in May 2024
- Leadership and Management Short Course, Issued by CPD Courses in Mar 2024, Credential ID CR15256
- Project Management Course (Project Manager), Issued by Reed.co.uk in Jan 2024, Credential ID 197897
- Diploma in Quality Management, Issued by Alison in Jul 2023, Credential ID 1273-28054788
- Social Media Diploma Level 7, Issued by Oxford Home Study College in May 2023, Credential ID CR35478
- Strategic Planning Short Course, Issued by CPD Courses in Mar 2024, Credential ID CR15261
Certification
CIM MCIM Member
Issued by The Chartered Institute of Marketing
Earners of the CIM MCIM badge are Members of CIM and experienced marketing managers or consultants, who competently work at a strategic level within an organisation.
Timeline
General Manager (Africa)
SERMALO Group of Companies
09.2020 - 08.2024
Administration and Finance Manager
NT Group of Companies
08.2015 - 08.2020
Management Internship/ Manager: Business Development
Tepak International Services
06.2009 - 07.2015
Master of Business Administration - Supply Chain Management
Columbia Commonwealth University of Malawi
Bachelor of Business Administration - Marketing
Columbia Commonwealth University of Malawi
Post Graduate Diploma - CIM
Intel College, Kenya, Regional Centre For The University of Sunderland
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