Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Languages
Timeline
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ORLANDO GONANI

ORLANDO GONANI

Lilongwe

Summary

Dedicated and tech-savvy IT specialist with a Bachelor's Degree in Computer Science and over 3 years of experience in systems development, banking operations, and customer service. Proven ability in managing transactions, troubleshooting IT systems, and supporting digital banking platforms. Strong technical and interpersonal skills, with a proactive and customer-first approach.

Overview

4
4
years of professional experience
3
3
Certification

Work History

MRA Cashier (Secondment/Assignment)

National bank of malawi
Lilongwe
02.2025 - Current
  • Responsible for receiving and clearing MRA funds at designated points.
  • Input MRA transactions into ASYCUDA, including cash declarations, electronic declarations, and credit declarations.
  • Maintain accurate records and updates in the Open Daybook Track system.
  • Ensure all transactions comply with regulatory and internal control standards.


Teller

National Bank
Lilongwe
05.2024 - Current
  • Process customer transactions accurately (deposits, withdrawals, inquiries).
  • Resolve cash discrepancies and armored car variances.
  • Educate clients on digital banking services.
  • Promote a professional and confidential banking experience.

Processing Clerk

National Bank
Lilongwe
01.2023 - Current
  • Handle EFTs, salary payments, check clearances, and fund transfers.
  • Post commission entries, capture vouchers, and manage VAT processing.
  • Reconcile suspense accounts and handle reversals and unpaid checks.
  • Use T24 for core banking operations.

Cards and Digital Electronic Banking(Secondment/As

National Bank
Lilongwe
01.2023 - Current
  • Issue and manage ATM cards, digital platform credentials, and PIN resets.
  • Troubleshoot digital services such as Banknet360 and EFT platforms.
  • Process Airtel Money reversals and perform device resets

ICT Intern

Ministry of Labor
06.2022 - 01.2023
  • Provided server support and managed internal networks.
  • Maintained the ministry website and official social media channels.
  • Supported data recovery, software troubleshooting, and graphic design for events.

    s.

Database Administrator

Mlimi Pay Limited
Lilongwe
06.2021 - 06.2022
  • Developed and maintained database systems and structures for web
    applications.
  • Conducted regular vulnerability assessments, and implemented access
    controls
  • Created data integration scripts and supported backup/recovery processes.

Education

BACHELOR OF SCIENCE - COMPUTER SCIENCE

DMI ST JOHN THE BAPTIST UNIVERSITY
Lilongwe
01.2021

Skills

Technical Skills

  • Operating Systems: Windows,Linux
  • Artificial Intelligence
  • Programming & Database:SQL
  • Banking Systems:T24,M0626, Banknet 360,Cortex
  • Software & toold:Microsoft Office,CRM Systmes, POS systems
  • Networking:Neteork configuration,server setup
  • Cybersecurity:Threat Intelligence,risk management,inciden response (Alison Certified)

SOFT SKILLS

  • Team collaboration
  • customers service
  • time management
  • communication

Certification

  • Diploma in Cybersecurity
  • Toolkit for Cybersecurity Professionals – Alison.
  • Customer Relationship Management using Technology.

Hobbies and Interests

coding and Music composition, playing drums, and keyboard

References

  • K Chitosi, Chief Civic Education Officer, Private BAG B 400, Lilongwe, 3, +265 888 339 188, khchitosi@gmail.com
  • M Cheware, Supervisor, +265 888 668 964, mcheware@natbankmw.com
  • S Sakwiya, Director, +265 888 800 101, stanislaussakwiya@gmail.com
  • Wiliam Siula, Team Leader, P.O Box 30317, Capital City, +265 999 951 339, wsiula@natbankmw.com
  • Rhoda Chirwa Deputy manager MRA P.O.Box 507, Lilongwe rchirwa@mra.mw +265 999 31 14 11

Languages

English
Upper Intermediate (B2)
B2

Timeline

MRA Cashier (Secondment/Assignment)

National bank of malawi
02.2025 - Current

Teller

National Bank
05.2024 - Current

Processing Clerk

National Bank
01.2023 - Current

Cards and Digital Electronic Banking(Secondment/As

National Bank
01.2023 - Current

ICT Intern

Ministry of Labor
06.2022 - 01.2023

Database Administrator

Mlimi Pay Limited
06.2021 - 06.2022

BACHELOR OF SCIENCE - COMPUTER SCIENCE

DMI ST JOHN THE BAPTIST UNIVERSITY
ORLANDO GONANI