ORLANDO GONANI
Lilongwe
Summary
Dedicated and tech-savvy IT specialist with a Bachelor's Degree in Computer Science and over 3 years of experience in systems development, banking operations, and customer service. Proven ability in managing transactions, troubleshooting IT systems, and supporting digital banking platforms. Strong technical and interpersonal skills, with a proactive and customer-first approach.
Overview
4
4
years of professional experience
3
3
Certification
Work History
MRA Cashier (Secondment/Assignment)
National bank of malawi
Lilongwe
02.2025 - Current
- Responsible for receiving and clearing MRA funds at designated points.
- Input MRA transactions into ASYCUDA, including cash declarations, electronic declarations, and credit declarations.
- Maintain accurate records and updates in the Open Daybook Track system.
- Ensure all transactions comply with regulatory and internal control standards.
Teller
National Bank
Lilongwe
05.2024 - Current
- Process customer transactions accurately (deposits, withdrawals, inquiries).
- Resolve cash discrepancies and armored car variances.
- Educate clients on digital banking services.
- Promote a professional and confidential banking experience.
Processing Clerk
National Bank
Lilongwe
01.2023 - Current
- Handle EFTs, salary payments, check clearances, and fund transfers.
- Post commission entries, capture vouchers, and manage VAT processing.
- Reconcile suspense accounts and handle reversals and unpaid checks.
- Use T24 for core banking operations.
Cards and Digital Electronic Banking(Secondment/As
National Bank
Lilongwe
01.2023 - Current
- Issue and manage ATM cards, digital platform credentials, and PIN resets.
- Troubleshoot digital services such as Banknet360 and EFT platforms.
- Process Airtel Money reversals and perform device resets
ICT Intern
Ministry of Labor
06.2022 - 01.2023
- Provided server support and managed internal networks.
- Maintained the ministry website and official social media channels.
- Supported data recovery, software troubleshooting, and graphic design for events.
s.
Database Administrator
Mlimi Pay Limited
Lilongwe
06.2021 - 06.2022
- Developed and maintained database systems and structures for web
applications. - Conducted regular vulnerability assessments, and implemented access
controls - Created data integration scripts and supported backup/recovery processes.
Education
BACHELOR OF SCIENCE - COMPUTER SCIENCE
DMI ST JOHN THE BAPTIST UNIVERSITY
Lilongwe01.2021
Skills
Technical Skills
- Operating Systems: Windows,Linux
- Artificial Intelligence
- Programming & Database:SQL
- Banking Systems:T24,M0626, Banknet 360,Cortex
- Software & toold:Microsoft Office,CRM Systmes, POS systems
- Networking:Neteork configuration,server setup
- Cybersecurity:Threat Intelligence,risk management,inciden response (Alison Certified)
SOFT SKILLS
- Team collaboration
- customers service
- time management
- communication
Certification
- Diploma in Cybersecurity
- Toolkit for Cybersecurity Professionals – Alison.
- Customer Relationship Management using Technology.
Hobbies and Interests
coding and Music composition, playing drums, and keyboard
References
- K Chitosi, Chief Civic Education Officer, Private BAG B 400, Lilongwe, 3, +265 888 339 188, khchitosi@gmail.com
- M Cheware, Supervisor, +265 888 668 964, mcheware@natbankmw.com
- S Sakwiya, Director, +265 888 800 101, stanislaussakwiya@gmail.com
- Wiliam Siula, Team Leader, P.O Box 30317, Capital City, +265 999 951 339, wsiula@natbankmw.com
- Rhoda Chirwa Deputy manager MRA P.O.Box 507, Lilongwe rchirwa@mra.mw +265 999 31 14 11
Languages
English
Upper Intermediate (B2)
B2
Timeline
MRA Cashier (Secondment/Assignment)
National bank of malawi
02.2025 - Current
Teller
National Bank
05.2024 - Current
Processing Clerk
National Bank
01.2023 - Current
Cards and Digital Electronic Banking(Secondment/As
National Bank
01.2023 - Current
ICT Intern
Ministry of Labor
06.2022 - 01.2023
Database Administrator
Mlimi Pay Limited
06.2021 - 06.2022
BACHELOR OF SCIENCE - COMPUTER SCIENCE
DMI ST JOHN THE BAPTIST UNIVERSITY
Similar Profiles
ISHMAEL MNANIISHMAEL MNANI
Resourcing and NABMAS Clerk at National Bank of MalawiResourcing and NABMAS Clerk at National Bank of Malawi
ORLANDO GONANIORLANDO GONANI
National Bank Teller at National Bank of MaLawiNational Bank Teller at National Bank of MaLawi
CHAWEZI MICHAEL PHIRICHAWEZI MICHAEL PHIRI
MERCHANT AND DEALER OFFICER at NATIONAL BANK OF MALAWIMERCHANT AND DEALER OFFICER at NATIONAL BANK OF MALAWI
Jean D'Amour NkundimanaJean D'Amour Nkundimana
Program Manager, Agriculture Commercialization at United Nations Development Programme - UNDPProgram Manager, Agriculture Commercialization at United Nations Development Programme - UNDP
RICHARD CHRISTOPHER JANUARY KHEMBORICHARD CHRISTOPHER JANUARY KHEMBO
Hydrological Officer at National Water Resources Authority (NWRA)Hydrological Officer at National Water Resources Authority (NWRA)