A reliable Business Administration graduate from the Catholic University of Malawi, dedicated and professional at work. Equipped with extensive interpersonal communication skills and problem-solving abilities. Able to collect and analyze data and professionally and familiar with administrative duties.
Ø Meeting with beneficiaries
Ø Verifying the beneficiaries if they are really registered in the program
Ø Preparing identification cards for the beneficiaries
Ø Helping beneficiaries open bank accounts
Ø Reporting any complaints to upper management
Ø Data translation
Ø Ensuring collection of accurate data
Ø Ensuring confidentiality in the data collection and recording process
Ø Data collection and entry using ODK and DHIS systems
Ø Conducting data verification and ensuring that all mandatory fields are filled
Ø Proper management of data sheets and electronic copies
Ø Data entry-capturing all payments made in the ministry
Ø Pre-audit- inspecting all payment before they are paid by the ministry
Ø Drafting and preparing monthly pre-audit reports
Ø Presenting monthly findings to all the financial inspectors in the government
Ø Monitoring implementation of pre-audit’s reports recommendations
Ø Managing internal Audit exercises
Ø Filing audit documents
Ø Preparation of internal audit work plan and programs of the unit
Ø Preparation of audit budget for the unit
Ø Determining the level of resources required for an assignment
Ø Draft audit reports and Audit Reports
Ø Conduct surprise check on operation plans, cash and stores at the unit
Ø Conduct follow up programs on issues that have been responded by management
Ø Drawing audit programs and conducting audit assignment
Ø Identifying and assessing risk factors
Ø Monitoring implementation of audit reports’ recommendations
Ø Discussing audit findings with Heads of Institutions audited
Ø Financial data entry, analysis and reporting to upper management
Ø Attending to customer queries with different medical issues
Ø Monitoring employee’s performance by assessing their handling of patients
Ø Making supervisory time tables for employees to ensure efficiency and effectiveness in services being provided to patient
Ø Looking at employees and customer complaints to ensure good service delivery
Ø Data entry for progress tracking
Ø Stock taking for medicine ordered and disbursed to patients
Strong communication skills that have been developed customers service over the past years Excellent critical thinking, decision making, and a strong attention to details Report Writing Time management Multi-tasking Planning Interpersonal relation development and management Teamwork Computer packages (excel, word, SPSS, PowerPoint and database)
Ø Conducted a research titled: “Investigating demand for sports betting organizations in Malawi”