Martin Musa
Blantyre
Summary
Dynamic and results-driven professional with extensive experience at FDH Money Bureau, excelling in currency exchange and regulatory compliance. Proven ability to enhance customer relationships while maintaining meticulous transaction records. Strong leadership and cash reconciliation skills, consistently delivering exceptional service and ensuring adherence to Anti-Money Laundering regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
FDH Money Bureau
Mangochi
01.2019 - Current
- Processed foreign currency exchange transactions with precision and efficiency, verifying currencies and calculating exchange rates.
- Ensured compliance by verifying customer identification and transaction details according to Anti-Money Laundering regulations.
- Maintained accurate cash drawer, reconciling all transactions by close of business.
- Delivered exceptional customer service by addressing inquiries and educating customers on fees and exchange rates.
- Identified and reported suspicious transactions or counterfeit currency promptly.
- Kept meticulous records of all transactions for audit and compliance purposes.
Education
Bachelor's Degree - Information Technology
Blantyre International University
Blantyre01.2023
International Diploma - Computer Engineering
New Horizons Computer Learning Centre
Lilongwe01.2011
Malawi Secondary Certificate of Education -
Kings Foundation Secondary School
Ntcheu01.2008
Junior Certificate -
Kings Foundation Secondary School
Ntcheu01.2006
Skills
- Leadership and team collaboration
- Currency exchange and foreign currency knowledge
- Regulatory compliance and audit record keeping
- Cash reconciliation and transaction processing
- Customer relationship management
- Written and verbal communication
Personal Information
- Date of Birth: 05/18/91
- Gender: Male
- Nationality: Malawian
Certification
- Bachelor's Degree in Information Technology, 2023
- Introduction to Cybersecurity, 2024
- Fundamentals of Digital Marketing, 2023
- International Diploma in Computer Engineering, 2011
- Malawi Secondary Certificate of Education, 2008
- Junior Certificate of Education, 2006
Languages
- English
- Chichewa
Hobbies and Interests
- Reading
- Working out
- Travelling and making connections
References
- Simplicia Maotcha, FDH Money Bureau, Mangochi, 265991332673, smaotcha@fdh.co.mw
- Mwandida Musa, Total, Blantyre, 265999103519, mwandidamusa@yahoo.com
- Titus Musa, Tesco, Reading, 447768862116, tmusa14@gmail.com
Timeline
Cashier
FDH Money Bureau
01.2019 - Current
Bachelor's Degree - Information Technology
Blantyre International University
International Diploma - Computer Engineering
New Horizons Computer Learning Centre
Malawi Secondary Certificate of Education -
Kings Foundation Secondary School
Junior Certificate -
Kings Foundation Secondary School