Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Hobbies and Interests
References
Timeline
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Martin Musa

Martin Musa

Blantyre

Summary

Dynamic and results-driven professional with extensive experience at FDH Money Bureau, excelling in currency exchange and regulatory compliance. Proven ability to enhance customer relationships while maintaining meticulous transaction records. Strong leadership and cash reconciliation skills, consistently delivering exceptional service and ensuring adherence to Anti-Money Laundering regulations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier

FDH Money Bureau
Mangochi
01.2019 - Current
  • Processed foreign currency exchange transactions with precision and efficiency, verifying currencies and calculating exchange rates.
  • Ensured compliance by verifying customer identification and transaction details according to Anti-Money Laundering regulations.
  • Maintained accurate cash drawer, reconciling all transactions by close of business.
  • Delivered exceptional customer service by addressing inquiries and educating customers on fees and exchange rates.
  • Identified and reported suspicious transactions or counterfeit currency promptly.
  • Kept meticulous records of all transactions for audit and compliance purposes.

Education

Bachelor's Degree - Information Technology

Blantyre International University
Blantyre
01.2023

International Diploma - Computer Engineering

New Horizons Computer Learning Centre
Lilongwe
01.2011

Malawi Secondary Certificate of Education -

Kings Foundation Secondary School
Ntcheu
01.2008

Junior Certificate -

Kings Foundation Secondary School
Ntcheu
01.2006

Skills

  • Leadership and team collaboration
  • Currency exchange and foreign currency knowledge
  • Regulatory compliance and audit record keeping
  • Cash reconciliation and transaction processing
  • Customer relationship management
  • Written and verbal communication

Personal Information

  • Date of Birth: 05/18/91
  • Gender: Male
  • Nationality: Malawian

Certification

  • Bachelor's Degree in Information Technology, 2023
  • Introduction to Cybersecurity, 2024
  • Fundamentals of Digital Marketing, 2023
  • International Diploma in Computer Engineering, 2011
  • Malawi Secondary Certificate of Education, 2008
  • Junior Certificate of Education, 2006

Languages

  • English
  • Chichewa

Hobbies and Interests

  • Reading
  • Working out
  • Travelling and making connections

References

  • Simplicia Maotcha, FDH Money Bureau, Mangochi, 265991332673, smaotcha@fdh.co.mw
  • Mwandida Musa, Total, Blantyre, 265999103519, mwandidamusa@yahoo.com
  • Titus Musa, Tesco, Reading, 447768862116, tmusa14@gmail.com

Timeline

Cashier

FDH Money Bureau
01.2019 - Current

Bachelor's Degree - Information Technology

Blantyre International University

International Diploma - Computer Engineering

New Horizons Computer Learning Centre

Malawi Secondary Certificate of Education -

Kings Foundation Secondary School

Junior Certificate -

Kings Foundation Secondary School
Martin Musa