MARTHA DALITSO ELISA
Capital City
LILONGWE
Summary
Highly driven Business Administration / Operations Professional, with over 10 years of progressive achievement across roles in procurement, logistics and general administration and office management. Well organized and adept at coordinating the sourcing strategies, managing and overseeing procurement processes and assisting with the evaluation of vendor proposals. Pro-active procurement professional with good communication, planning, great relationship management, data analysis, strong analytical skills and good financial understanding. Reliable support specialist that blends organizational, and technical business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence
Overview
29
29
years of professional experience
Work History
Program and Procurement Associate
UNITED NATIONS POPULATION FUND (UNFPA)
Lilongwe Malawi
12.2016 - Current
- Assist in financial and project management and undertake various follow-up activities including quarterly progress and financial reports and performing budget reviews and revisions where necessary;
- Support the Annual Work Planning meetings and support IPs in the implementation of the same
- In charge of office event management – planning/organising of major workshops, meetings and other office events
- Participate in program and other office meetings, record meeting minutes, distribute to appropriate parties and follow up on action points
- Develop Standard Operating Procedures (SOP) to guide administrative process for effective delivery of tasks;
- Assist in the coordination/submission of substantive reporting
- Maintain schedules of programme audits and follow up of related audit and evaluation recommendations
- Provide support to the programme team on documentation, publishing and dissemination of good practice and lessons learned
- Manage the consultants’ vetting process and maintain a consultant roster for the country office;
- Establish and maintain a network of donor and public information contacts and providing assistance in organising and conducting donor meetings and public information events
- Providing support to program management
- Procurement and Logistics Support:
- Facilitate and coordinate the procurement processes of the country office including planning, solicitation of bids, evaluation, selection, issuance of contracts and payment, ensuring the goods are acquired in a timely manner, delivered at the right place and in the right quantity in accordance with the procurement policies and procedures;
- Develop procurement plans and conduct quarterly reviews and take systematic action to implement the procurement plans in collaboration with the relevant program staff and partners;
- Review and analyze technical specifications to ensure completeness, accuracy, and competitive qualities and identifies optional courses of action
- Solicits and evaluates bids/quotations to ensure overall competitiveness, quality, and conformity to specified requirements, vendor selection, issuance of POs/contracts, vendor evaluation and ensuring invoices are processed in a timely manner once goods are delivered as per agreed specifications
- Compiles and presents procurement data; prepares all relevant supporting documents and recommends approval of the contract or purchase order
- Contract management to ensure goods and services are procured at agreed upon price and to assess whether the goods and services conform to the specified quality standards;
- Maintain good relationships with vendors and other stakeholders that impact on our work
- On mission to Procurement Services Branch (PSB, Copenhagen, Denmark– 3 Months – September to November
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Evaluated supplier performance and identified areas for improvement.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
Personal Assistant to the Representative
UNFPA
Lilongwe, Malawi
09.2010 - 11.2016
- Primary Duties include:
- Supported the, in carrying out her duties, particularly in regard to effective planning and overall coordination of the office and following up on decisions and action points, and provided necessary administrative and logistical support to ensure efficient running of the mission programs
- Program Management :
- Followed up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports
- As Coordinator of United Nations Youth Technical Working Group (UNYTWG), I was responsible for planning and coordinating the Inter-Agency meetings and putting in place calendar of work for major national youth events and ensured smooth implementation of the Joint UN/Government Work Plan on Youth
- Financial Management:
- Budget monitoring for the office of the representative
- Preparation of payroll for Service Contract staff;
- Assisted with the payment of travel allowances, i.e DSA, and F10 claims
- Sourced quotations for goods and services in a transparent and cost effective manner
- Administration:
- Coordinated the planning and execution of logistics and operations for conferences, meetings and other special events to ensure effective implementation of UNFPA led meetings;
- Managed all sorts of event operations – facility selection, contracting, pricing, transportation, accommodation and other service arrangements as well as on-site supervision
- Supported with the recruitment of new staff, leave monitoring and management of contracts
- Developed and maintained contact database of different stakeholders, new and existing hotels/venue contracts and relationships
- Maintained calendar for the office of the Representative in liaison with other departments;
- Coordinated travel of office staff, visitors, consultants, and related travelers and coordinated their itineraries, visa requests, airport transfers, excursions & VIP services (meet & greet)
- Liaised with facility management vendors, including cleaning and security services;
- On Mission - Personal Assistant to Africa Regional Director - Johannesburg - South Africa - July - September 2012
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Administrative Assistant
Bradford Metropolitan District Council
06.2008 - 03.2009
- Provided administrative and logistics support to various divisions
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
Customer Services Advisor
Otto Group, Parcel net
10.2007 - 03.2008
- Responsible for professionally handling client inquiries, resolving client’s complaints and queries and advising management of problem areas requiring attention.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Administrator
Bradford Teaching Hospitals, National Health Service (NHS) Foundation
04.2007 - 09.2007
- Responsible for general office management:
Secretary
Limbe Leaf Tobacco Company Ltd
04.1997 - 06.2002
- Provided a full range of secretarial services to the Company Secretary
Support Services Officer
Save the Children Fund
12.1994 - 03.1997
- Responsible for office administration, fleet management and inventory management
Education
Chartered Institute of Purchasing and Supply (CIPS) -Advanced Certificate in Procurement Level 3 - undefined
Certificate in Project Management for Procurement - undefined
International Training Centre of ILO
and Supply (CIPS) Introductory Certificate in Public Procurement Level 2 – - undefined
Master of Arts - International Business Management
Leeds Metropolitan University
Bachelor of Arts Honours - Business Administration
University of Bradford
Diploma - Office Management/Administration
College of Professional Management
Chartered Institute - undefined
Purchasing
Skills
Good communication skillsundefined
Timeline
Program and Procurement Associate
UNITED NATIONS POPULATION FUND (UNFPA)
12.2016 - Current
Personal Assistant to the Representative
UNFPA
09.2010 - 11.2016
Administrative Assistant
Bradford Metropolitan District Council
06.2008 - 03.2009
Customer Services Advisor
Otto Group, Parcel net
10.2007 - 03.2008
Administrator
Bradford Teaching Hospitals, National Health Service (NHS) Foundation
04.2007 - 09.2007
Secretary
Limbe Leaf Tobacco Company Ltd
04.1997 - 06.2002
Support Services Officer
Save the Children Fund
12.1994 - 03.1997
Chartered Institute of Purchasing and Supply (CIPS) -Advanced Certificate in Procurement Level 3 - undefined
Certificate in Project Management for Procurement - undefined
International Training Centre of ILO
and Supply (CIPS) Introductory Certificate in Public Procurement Level 2 – - undefined
Master of Arts - International Business Management
Leeds Metropolitan University
Bachelor of Arts Honours - Business Administration
University of Bradford
Diploma - Office Management/Administration
College of Professional Management
Chartered Institute - undefined
Purchasing
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