Marry Kapinga
Blantyre
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
9
9
years of professional experience
Work History
Cleaner
Beit Cure
03.2012 - 02.2019
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Till Operator
SANA CASH AND CARRY
01.2010 - 02.2011
- Maintained a well-organized workspace for improved efficiency during busy periods.
- Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and accurate transactions at the till.
- Reduced wait times for customers by quickly processing payments and issuing receipts.
- Increased operational efficiency by assisting with restocking shelves and maintaining product displays when not attending to customers at the till.
- Demonstrated excellent multitasking abilities by managing multiple tills simultaneously during peak hours.
- Contributed to increased sales by promoting store loyalty programs and special offers to customers during checkout.
- Managed high-pressure situations effectively by maintaining composure and completing transactions efficiently during busy periods or technical difficulties.
Education
Community Development - Junior Secondary School Certificate
Chimwankhunda CDSS
Blantyre, Malawi07.2004
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Chemical Handling
- Sanitation Practices
- Disinfection Practices
Timeline
Cleaner
Beit Cure
03.2012 - 02.2019
Till Operator
SANA CASH AND CARRY
01.2010 - 02.2011
Community Development - Junior Secondary School Certificate
Chimwankhunda CDSS
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