Mabvuto JS Khoza
Logistics and Procurement Expert
Blantyre,Southern Region
Summary
I am a passionate and self-driven procurement and logistics specialist with over 30 years combined experience in total supply chain management and customs clearing, including international freight forwarding of goods by sea, road, air and or rail transportation. I am a creative thinker, strict and ethical disciplinarian, team player with a desire to do things right first time whilst delivering or accepting services which are considered value for money. I have a demonstrated history of successfully working in busy and demanding organizations and environments.
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
38
38
years of professional experience
Work History
Executive Director
Alliance Freight Services Limited
10.2021 - Current
- Work closely with organizational leadership. bpoard of directors and clients to guide operational strategy.
- Built relationships with commercial clients, the Malawi Revenue Authority (MRA), Ministry of Transport, Ministry of trade and Public Works, the Malawi Bureau of Standards (MBS), the Road Traffic Directorate, other related government agencies, Non-Governmental Organisations (NGOs) and other organizations to guide and ensure smoth movement of imports or exports cargo be it by sea, road, rail or air.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Exercise appropriate cost control to meet budget restrictions and maximize profitability.
- Represent organization to local public by giving presentations and speeches and participating in community events.
- Monitor compliance with laws and regulations to protect organization or customers from legal liabilities and penalties.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Foster work culture of collaboration and inclusion to increase morale and reduce turnover.
- Develop and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Drive strategic improvements to enhance operational and organizational efficiencies.
- Establish and maintain strong relationships with customers, vendors and strategic partners.
- Manage financial, operational and human resources to optimize business performance.
- Represent organization at industry conferences and events.
- Oversee business-wide changes to modernize procedures and organization.
- Create succession plans to provide continuity of operations during leadership transitions.
- Analyze industry trends and tracked competitor activities to inform decision making.
- Lead recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Monitore key business risks and established risk management procedures.
- Shape solutions and approaches by leveraging trends in customer marketplaces and industries.
Imports/Operations/Country Operations Manager
Bollore Transport & Logistics Malawi Ltd
01.1997 - 08.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Merchandise & Distribution Manager
Hardware & General Dealers Ltd, Press Corporation Limited
01.1994 - 01.1996
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Used pallet jacks to move and position merchandise.
- Operated cardboard balers, forklifts and trash compactors safely.
- Inspected merchandise for quality and arranged proper display location on floor.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Conducted regular store audits to verify compliance with company policies.
- Implemented sales strategies to generate leads and maximize profit margins.
- Established strong vendor relationships to maintain and support business.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Computed material costs to align with operating budget, practicing economical measures.
Procurement Officer
Smallholder Fertilizer Revolving Fund of Malawi, SFFRFM
01.1992 - 01.1994
- Set up and negotiated contracts to obtain favorable pricing and delivery structures.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Developed and strengthened supplier relationships.
- Evaluated internal needs and developed plans for maintaining optimal supply levels.
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Researched and identified potential new suppliers to increase vendor base.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Carefully read and interpreted requisition orders to understand specialized terms and requirements.
- Analyzed market trends and identified optimal sources of supply to maximize cost savings.
- Collaborated with stakeholders to align supply chain processes with organizational goals.
- Negotiated with vendors on freight costs, cutting shipping prices by [Number]%.
Depot Manager
01.1990 - 01.1992
- Researched new tools and developed new SOPs to continue growth.
- Made sound financial decisions in regards to waste, exceptions and junk outs related to local profit and loss.
- Tracked and reported both individual and department productivity, quality and staffing levels and reported progress and concerns.
- Coached, developed and trained team members to reach business metrics.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Assistant Hotel Manager
Sunbird Capital/Malawi Hotels Limited
11.1985 - 01.1990
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Increased customer service ratings through personable service.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Fostered safe lodging environment with reliable and effective security services.
Education
Masters Degree - Supply Chain Management
University of Bolton
United Kingdom But Lessons Taken Through Malawi In04.2009
Diploma - Procurement & Supply Chain Management
Chartered Institute of Purchasing & Supply
Bournrmouth, United Kingdom2000
Diploma - Business Studies
University of Malawi
Blantyre, Malawi06.1985
Skills
- SKILLS AND COMPETENCIES
- Procurement, Warehousing, Transportation & Distribution
- Freight Forwarding & Logistics Management (sea, road, rail and airfreight)
- Imports and Exports Customs Clearing and Documentation
- Formulation of Standard Operating Procedures (SOPs)
- Customer Relationship Management at various levels and with people of various skills and nationalities
- Skilled Mentor, Team Player & Negotiator with an aptitude for ‘Value for Money’ deals
- Computer Skills in
Accomplishments
- WTO Trade Facilitation Workshops – USAID SATH- Botswana; Zambia (various years)
- Non-Tariff Barriers Seminars – Malawi, Zambia, Botswana, RSA (various years) us years)
- Legal Aspects of Foreign Trade – Malawi College of Accountancy (MCA)
- Knowing One’s Insurance Requirements - MCA
- BAL Managers for Tomorrow Seminars – Paris, France and Johannesburg, RSA
- Purchasing and Materials Management Training – Bournemouth, UK
Affiliations
Fellow – Chartered Institute of Logistics & Transport (CILT) UK – 2010
Member – Chartered Institute of Purchasing and Supply (CIPS) UK – 2000
Member – Malawi Institute of Purchasing and Supply (MIPS) – 2016, Chairman: Clearing & Forwarding Agents Association of Malawi (CAFAAM)
Member: Education Committee of CILT – Malawi Chapter
Member: Disciplinary Committee of CIPS – Malawi Chapter
Committee Member: Federation of Clearing and Forwarding Associations of Southern Africa (FCFASA)
Additional Information
- Personal Details Name :
- Chairing company and project management review meetings. Carrying out business intelligence and crafting strategic plans to exploit opprtunities for expanding customer base in order to grow company business. Coordinating and maintaing raport with airlines as regards General Sales Agency (GSA) or Cargo Sales Agency (CSA) agreements. Management of local and international transportation, customs clearing, import and export freight forwarding operations by road, rail, sea and air. Specialist knowledge of regional and international transport corridors. Driving down costs and expenditure without compromising the quality of services delivered. Collaborative preparation and review of Requests For Quotations (RFQs) to ensure accuracy and completeness of the documents for timely submission to prospective clients. Supervision of operational/logistics teams relating to budgeting, quality control, revenue generation and appreciation and adherence to contractual obligations. Procurement of project goods and services, managing sub-contracted transporters and any project service providers to ensure that they perform and deliver services in line with their contractual agreements. Drafting Logistics and Supply Chain Contract Agreements and ensuring correctness and completeness of shipping documents. Enforcement of best Quality, Health, Safety and Environmental (QHSE) practices. Overseeing maintenance of warehouses and warehouse equipment. Vendor rating i.e. supplier risk and performance management Regular liaison with government officials, private sector stakeholders and partnering Non-governmental organisations. Some Workshops/Seminars Attended Dar es Salaam Corridor Workshops – SADC/COMESA – Malawi, Zambia (various years) Beira and Nacala Corridor Workshops – Malawi, Mozambique (various years) Trading Across Borders: Trade Facilitation Indicators, Procedures, Infrastructure & Border Management - Min of Trade Malawi & Commonwealth Secretariat.
Hobbies:
Travelling; Watching movies; Reading newspapers and trade journals; Playing chess and lawn tennis.
Referees
1) Damien Kafoteka, Managing Director, Mpico Plc Malawi, PO Box 30459, Lilongwe 3, Malawi. Email: dkafoteka@mpicomw.com. Mobile+265882089078/888221665
2) Isaac Maulidi, Human Resources and Administration Manager, Bollore Transport & Logistics Malawi Ltd, PO Box 838, Blantyre, Malawi. Email: Isaac.MAULIDI@bollore.com. Mobile: +265999580404.
3) Fred Mpeusa, Commissioner Customs & Excise, Malawi Revenue Authority, P/Bag 247, Blantyre, Malawi. Email: fmpeusa@mra,mw. Mobile: +265888952133/999952133
4) Andy Kalinde, Chief Executive Officer emeritus, SFFRFM, PO Box 2505, Blantyre, Malawi. Email: chekalinde@gmail.com. Mobile: +265999966490.
Timeline
Executive Director
Alliance Freight Services Limited
10.2021 - Current
Imports/Operations/Country Operations Manager
Bollore Transport & Logistics Malawi Ltd
01.1997 - 08.2021
Merchandise & Distribution Manager
Hardware & General Dealers Ltd, Press Corporation Limited
01.1994 - 01.1996
Procurement Officer
Smallholder Fertilizer Revolving Fund of Malawi, SFFRFM
01.1992 - 01.1994
Depot Manager
01.1990 - 01.1992
Assistant Hotel Manager
Sunbird Capital/Malawi Hotels Limited
11.1985 - 01.1990
Masters Degree - Supply Chain Management
University of Bolton
Diploma - Procurement & Supply Chain Management
Chartered Institute of Purchasing & Supply
Diploma - Business Studies
University of Malawi
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