Joshua Joseph Khombe
Blantyre,BL
Summary
Network professional with comprehensive experience in designing, implementing, and maintaining complex network systems. Known for reliable team collaboration and adaptability in dynamic environments. Adept at network security protocols and performance optimization, ensuring robust and efficient network operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Network Specialist
FDH Holdings PLC
08.2023 - Current
- Create comprehensive documentation detailing all aspects of the network environment
- Monitoring network performance to ensure optimal utilization of resources
- Optimize routing protocols to improve overall throughput and latency of traffic flows
- Perform system maintenance activities such as patching, upgrades and configuration changes
- Install and configure wireless networking equipment
- Configure wide area network (WAN) and local area network (LAN) routers and related equipment
- Evaluate local area network (LAN) and wide area network (WAN) performance data to ensure sufficient availability and speed, to identify network problems and for disaster recovery purposes
- Conduct Security checks on the banks infrastructure
- Carrying out daily reviews of faults / incidents logs to identify recurring faults
- Ensuring maximum availability of the network in line with the set of standards
- Configure site-to-site VPN for third parties as well as configure DMVPN for ATMs and branches
- Collaborated with external consultants and vendors as needed, ensuring timely delivery of high-quality networking solutions that meet or exceed organizational requirements.
- Provided hands-on training sessions for staff members on various networking topics such as VPNs, firewalls, routers/switches configurations.
- Conducted thorough assessments of existing networks, identifying areas for improvement or potential risks.
- Spearheaded migration projects to new platforms or technologies, minimizing downtime during transitions.
- Identified and immediately resolved issues with network devices.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
- Configured and installed wireless controllers, routers and switches.
- Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
Field Engineer......Part Time
Inter Prompt Global
09.2021 - Current
- Installing network equipment such as routers, switches, firewalls, and other devices to support computer networks
- Maintaining documentation of all service calls including customer information, service dates, and service issues
- Updating customer records with new account information, as well as maintaining an archive of all previous records
- Performing routine network maintenance tasks such as replacing failed hardware or updating software applications
- Conducting network audits to ensure that systems are secure against hacking or other unauthorized access
- Creating new network designs or modifying existing ones to meet business needs
- Providing technical support for staff members who are having trouble with their computer systems
- Designing and implementing new network solutions or upgrades to existing systems
- Determining the cause of network problems and identifying solutions by testing software configurations and troubleshooting hardware issues
Support Services Analyst
CDH Investment Bank
09.2019 - 07.2023
- Infrastructure and Security) and the duties include
- Maintain reliable and high-quality Local Area Network (LAN/WAN)
- Monitoring of the network, ensuring quality of service and maximum uptime
- Maintaining the redundant network links
- Ensuring WAN and VPN are extremely well-protected against any attacks
- Ensure routers are properly configured and passwords are kept confidential
- Ensure traffic is properly monitored and controlled
- Maintain operating systems, Internet and email
- Enforce policies on use of Internet and email and ensuring that emails are scanned to prevent exposure to Malware
- Maintaining email web server and domain network architecture
- Ensure high security standards at all times
- Maintain very high security standards for all networks at all times
- Deploying Office 365 security Policies
- Ensure Information and Network Security policies are enforced
- Confirm to best practice Information Systems security standards
- Periodic monitoring of firewall and router logs for security breaches
- Application of router and firewall patches
- Carrying out periodic vulnerability assessments and updates
- Windows patches installation on vulnerable and non vulnerable
- Ensure computer and server protection through the use of antivirus software
- Perform periodic updates of virus definitions and ensure that all computers are updated
- Network Monitoring and Reporting
- Monitor the performance of the network infrastructure daily
Acting ICT Officer
Continental Holdings Limited
08.2020 - 10.2020
- Maintain reliable and high-quality Local Area Network (LAN/WAN)
- Monitoring of the network, ensuring quality of service and maximum uptime
- Maintaining the redundant network links
- Ensure WAN and VPN are extremely well-protected against any attacks
- Ensure routers are properly configured and passwords are kept confidential
- Ensure traffic is properly monitored and controlled
- Maintain operating systems, Internet and email
- Enforce policies on use of Internet and email
- Ensure computer and server protection through the use of antivirus software
Network Engineer
Baobab Health Trust
03.2014 - 08.2019
- Network designing and Installations
- Making sure that all VPN sites are up and running 24/7
- Configuring Cisco, Mikrotik, GPRS Routers, Nano stations, Ubiquiti and EnGenius radios
- Troubleshooting network problems in all sites by phone and on site
- Network and System administration
- Installing and Configuring applications for bandwidth and traffic monitoring for LAN and WAN connections
- WAN connections setup on Baobab Health towers
- Linux Server administration
- Network Security
- Power backup installation and Troubleshoot
Network Engineer
Malawi Net Limited
04.2013 - 09.2013
- Administering & designing LANs, WANs internet/intranet
- Working with a team in analyzing & developing key components using methodology prescribed techniques during network troubleshooting
- Documenting and Recording step by step in problem resolution, network installation and troubleshooting
- Communicating and negotiating with users, specialists, other staff and suppliers
- Network connectivity troubleshooting, ping, tracert, telnet
- Responsible for communication protocols, configuration, integration & security
- Investigating, diagnosing and resolving all network problems
- Maintaining pre-packaged software applications on the LAN
- Upgrading and repairing faults on networks & peripheral equipment
- Working with multiple technical platforms i.e Mainframe, two-tiered client-servers
- Configuring Cisco Routers, Switches and Managing Servers
- Setting up and configuring customer email accounts i.e IMAP, POP3 and SMTP
- Cleaning of the Server Room and ensuring that Ac's and UPS are in working and in condition
- VSAT installation 1,8- 2,4m Prodelin Antenna
- Sight surveys, Implementation, operation and maintenance of VSAT network systems
- System integration of satellite communication system for users demanding shared and dedicated connectivity, establishment of WAN with client demands
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
Education
Bachelor of Science - Computer Applications
Amity University
Malawi06-2023
Skills
- Network performance monitoring
- Network architecture design
- End-user support
- Network device monitoring
- Network configuration
- Network design
- Troubleshooting
- Patch management
- Antivirus and spam blocking
- Technical infrastructure upgrades
- VMWare experience
- Disaster recovery environments
- Network performance testing
- Network configuration and support
- Network documentation
- WAN and LAN installations
- Self-starter
- Vulnerability patching
- Data connectivity
- Web content filtering
- Multitasking Abilities
- IT security policies
- Hardware Installation
- Time management abilities
- Adaptability
- Project Management
- Security management
- Network protocols
- Server maintenance
- Network Security
- Cloud Computing
Accomplishments
- Designed and implemented the System Portal, which became the cornerstone system of the internal systems suite.
Certification
- Cisco Certified Network Associate (CCNA) - Cisco Systems.
Timeline
Network Specialist
FDH Holdings PLC
08.2023 - Current
Field Engineer......Part Time
Inter Prompt Global
09.2021 - Current
Acting ICT Officer
Continental Holdings Limited
08.2020 - 10.2020
Support Services Analyst
CDH Investment Bank
09.2019 - 07.2023
Network Engineer
Baobab Health Trust
03.2014 - 08.2019
Network Engineer
Malawi Net Limited
04.2013 - 09.2013
- Cisco Certified Network Associate (CCNA) - Cisco Systems.
Bachelor of Science - Computer Applications
Amity University
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