Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Josephine Sanga

Blantyre

Summary

Highly dependable and results-driven finance and credit management professional with extensive experience in credit analysis, risk and compliance, portfolio management, and branch operations. Skilled in problem-solving, process improvement, and stakeholder engagement. Recognized for excellent communication, adaptability, and consistently delivering high-quality outcomes within deadlines.

Overview

9
9
years of professional experience

Work History

Credit Analyst

NEEF
01.2024 - Current
  • Performed preliminary quality control for loan applications before analysis.
  • Verified documentation and maintained application trackers.
  • Provided secretarial services for committees, prepared packs and minutes.
  • Drafted loan agreements and supported timely disbursements.
  • Engaged with clients to resolve application challenges.

Risk & Compliance Officer

NEEF
12.2023 - 10.2024
  • Identified and assessed risks in business activities.
  • Enhanced lending practices and compliance frameworks.
  • Designed risk registers, compliance calendars, and tools.
  • Conducted branch risk assessments, fraud prevention, and due diligence.
  • Prepared and submitted monthly risk and compliance reports.

Area Supervisor

NEEF
09.2021 - 12.2023
  • Expanded portfolio through sales, marketing, and product diversification.
  • Monitored arrears and addressed income leakages.
  • Achieved revenue targets through collections and recovery initiatives.
  • Resolved client complaints promptly and effectively.

Branch Manager

SACCO – Hunger Project
09.2016 - 08.2020
  • Directed branch operations in line with organizational strategy and policies.
  • Prepared financial and operational reports for management.
  • Ensured loan repayments, reconciliations, and member satisfaction.
  • Supervised and guided staff in credit management and customer service.

Education

Bachelor’s Degree - Applied Accounting, Auditing & Information Systems

01.2018

Foundation Diploma - PAEC/ACCA Joint Scheme

01.2011

Advanced Diploma - Business Management - ABE

01.2010

Malawi School Certificate of Education - MSCE

01.2006

Skills

  • Credit Analysis & Loan Processing
  • Risk & Compliance Management
  • Portfolio Management & Revenue Growth
  • Financial Reporting & Reconciliation
  • Auditing & Regulatory Compliance
  • Leadership & Team Management
  • Client Relations & Complaint Resolution
  • Microsoft Word, Excel, PowerPoint, Hub Software

Languages

International: English (Fluent), Swahili (Intermediate)
Local: Chichewa (Fluent), Tonga (Fluent), Tumbuka (Fluent)

References

C., Ngwira, Regional Manager, cngwira@neef.mw, +265 888 958 440

Timeline

Credit Analyst

NEEF
01.2024 - Current

Risk & Compliance Officer

NEEF
12.2023 - 10.2024

Area Supervisor

NEEF
09.2021 - 12.2023

Branch Manager

SACCO – Hunger Project
09.2016 - 08.2020

Foundation Diploma - PAEC/ACCA Joint Scheme

Advanced Diploma - Business Management - ABE

Malawi School Certificate of Education - MSCE

Bachelor’s Degree - Applied Accounting, Auditing & Information Systems

Josephine Sanga