Summary
Overview
Work History
Skills
Education Certifications
Management Achievements
Key Projects Claims Experience
Timeline
Generic

Jasper Mandizvidza

Summary

Seasoned loss adjusting professional with 14 years of experience in complex property, engineering, and business interruption claims. Currently, a Managing Consultant at LMCI, he has handled high-value losses across Botswana, DRC, Malawi, Mozambique, Swaziland, Zambia and Zimbabwe demonstrating deep cross-border expertise. Jasper specialises in large-loss adjustments (fire, construction all risks, business interruption, liability, storm, and machinery breakdown) and is skilled in policy coverage analysis, loss quantification, and negotiation. He has a proven track record of leading teams to achieve efficient, fair claim resolutions and driving business growth through operational improvements, client relationship management. His leadership has led to significant performance gains, positioning him as a high-level loss adjuster suited for both local and international consulting, or executive roles.

Overview

14
14
years of professional experience

Work History

Managing Consultant (Loss Adjuster & Risk Surveyor)

Loss Management Consultancy International (LMCI) Malawi
02.2018 - Current
  • Led high-value property, engineering, and business interruption loss adjustments, often involving complex, multi-million dollar claims, across the region.
  • Oversaw a multidisciplinary team of adjusters and technical experts to deliver timely investigations, accurate quantifications, and fair settlements on major claims.
  • Drafted detailed policy response reports and coverage opinions for complex claims, ensuring clarity on liability and adherence to policy terms.
  • Negotiated settlements of large losses (fire, CAR, BI, liability, machinery breakdown) with insurers, reinsurers, and insured parties, achieving equitable outcomes, and preventing unwarranted payouts.
  • Implemented strategic operational improvements, including a down-payment invoicing policy, improving cash flow, and service efficiency.
  • Cultivated strong relationships with key insurance clients, leading to increased referral business, and a broader market footprint.

Loss Adjuster & Risk Surveyor

Loss Management Consultancy International (LMCI) Malawi
11.2011 - Current
  • Investigated and adjusted a wide range of insurance claims (property damage, fire, theft, liability), determining coverage applicability, causation, and quantum of loss for each case.
  • Conducted thorough risk surveys and asset valuations for commercial and industrial clients, providing underwriters with accurate risk profiles and mitigation recommendations.
  • Prepared comprehensive loss assessment reports with findings and recommended claim resolutions or declinations, supporting insurers in sound decision-making on claims.
  • Coordinated closely with insurers, brokers, and claimants to facilitate transparent communication, resolve disputes, and ensure that all stakeholders were aligned throughout the claims process.
  • Provided training and mentorship to junior loss adjusters in claims handling best practices, policy interpretation, and report preparation, thereby strengthening the team's technical capacity.

Skills

  • Complex Claims Adjusting
  • Cross-Border Loss Adjustment
  • Policy Wording Interpretation
  • Coverage Analysis
  • Loss Quantification
  • Data analysis
  • Attention to detail
  • Property valuation
  • Business Interruption Assessment
  • Decision-making
  • Negotiation
  • Dispute Resolution
  • Stakeholder Communication
  • Client Relationship Management
  • Report Writing
  • Policy Response Preparation
  • Team Leadership
  • Training
  • Mentorship
  • Operational Management

Education Certifications

Master of Business Administration (MBA) - University of Zimbabwe, 2018, 

BSc (Hons) Agricultural Economics - University of Zimbabwe, 2011, 

Solar PV Systems: Failure Modes & Effects Analysis - EFI Global Training -  2025, 

IF1: Insurance, Legal & Regulatory - Chartered Insurance Institute (CII), 2024, 

IF2: General Insurance Business - Chartered Insurance Institute (CII), 2024, 

Storm Damage Assessment (Commercial & Residential Roofing) - EFI Global Training, 2021, 

Risk Survey Certification - ZEP-RE (PTA Reinsurance), 2020, 

Forensic Accounting & Fraud Examination Certificate - West Virginia University, 2018, 

Risk Management for Property and Liability, 2016, 

Certificate of Proficiency in Insurance (COP) - Insurance Institute of Zimbabwe, 2013

Management Achievements

Achieved record annual revenue in 2024

Delivered year-on-year growth of 31.5% in revenue and 54.6% in profit (vs 2023) by expanding client portfolios, improving operational efficiency, and enforcing disciplined financial management. 

Introduced a down-payment invoicing policy for assignments to accelerate cash flow and reduce outstanding receivables, significantly improving liquidity management. 

Exercised strict cost controls and spearheaded digital transformation initiatives (including express 24 claim reporting and turnaround services), enhancing operational efficiency. 

Strengthened partnerships and account management with top regional insurers, resulting in increased assignment referrals and consolidation of LMCI's market position. 

Expanded service offerings into high-margin specialty loss adjusting services, strategically positioning the firm for sustained profitability and competitive advantage in the region.

Key Projects Claims Experience

  • Cyclone Damage - Hydropower Plant, Malawi, 03/01/23, Appointed lead adjuster for a US$10.46 million claim after cyclone-induced floods and landslides devastated a hydropower facility. Undertook extensive site inspections with hydrological and structural engineers and quantified damage to the weir, penstock, powerhouse, and electrical systems. Successfully negotiated a substantiated final settlement of US$3.05 million, ensuring alignment with verified damages and policy coverage.
  • Business Interruption - Copper Mine, Zambia, 06/01/24, Evaluated a US$7.15 million business interruption claim arising from lightning damage at a major copper mine's dewatering equipment. Conducted a forensic analysis of production data and downtime records, demonstrating that the operational disruptions stayed within normal thresholds. Concluded that the policy's BI trigger was not met and recommended no indemnity, preventing an unwarranted payout on an unsubstantiated loss.
  • Fire Loss - Commercial Complex, Mozambique, 05/01/23, Adjusted a US$1.5 million fire claim involving a multi-storey commercial building. Led the assessment of structural damage and reinstatement costs, carefully applied policy conditions (including the average clause for underinsurance), and separated out uninsured elements. Negotiated the claim down to US$365,000 for the covered losses, ensuring the settlement was fair and consistent with policy terms.
  • Construction All Risks Flood - Canal Project, Malawi, 01/01/22, Managed a US$3.68 million CAR claim for extensive flood damage to an ongoing canal construction project, including damage to intake structures, access roads, equipment, and scaffolding. Oversaw hydrological analyses and civil engineering evaluations to accurately quantify reinstatement costs. Guided all parties through coverage interpretations and secured a US$847,000 settlement based on verified damages and the contract works policy terms.

Timeline

Managing Consultant (Loss Adjuster & Risk Surveyor)

Loss Management Consultancy International (LMCI) Malawi
02.2018 - Current

Loss Adjuster & Risk Surveyor

Loss Management Consultancy International (LMCI) Malawi
11.2011 - Current
Jasper Mandizvidza