Summary
Overview
Work History
Education
Skills
Training
References
Hobbies
Timeline
Generic

Ian Kuntaja

Blantyre

Summary

Ian is an accomplished all-rounder Banker with 16 years’ experience, 14 of which have been in lending, business development, customer relationship Management, credit appraisal and risk management, product development, post implementation product reviews, monitoring of portfolio performance, administration of credit facilities, cross selling of bank products, monitor changes in best business practices, development of innovative solutions and human resource management. Currently he works as an Account Relationship Manager, managing a team of consultants with a main job purpose to market Banks products, provide strategic direction and pro-active account relationship management for all clients in assigned portfolio in order to maximize reward in relation to risks taken. Straight from College, in 2009, Ian joined National Bank of Malawi Plc. He joined the bank as a Management Trainee where he underwent 18 months in-house training on various bank operations courses. Throughout his career with the bank, he has served in various positions from Operations Officer, Business Consultant for both personal and business Lending and currently as an Account relationship manager. Ian has also undergone various training and acquired various skills in areas to deal with retail, corporate and SME banking, accounting and finance, risk and relationship management.

Overview

17
17
years of professional experience

Work History

Account Relationship Manager

National Bank of Malawi
10.2016 - Current

Reports To: Head Retail Banking

Duties/ Responsibilities:

  • Business Development
  • Develop and Implement Account strategies, Manage existing Relationships.
  • Retain all Valuable Customers, Expand Relationships, Cross selling of Bank digital Products, Mobilize Deposit, Increase Loan and Overdraft book.
  • Compile Business Portfolio Financial Reports
  • Compiling and submission of all Business Portfolio figures monthly, compile more complicated limit applications under personal and business lending, Verify Borrowing powers of corporate relationship, Submission of quality applications to credit Management Division
  • Monitor Changes in best business practices and develop Solutions.
  • Trace changes in regulatory and business environment, Strict compliance with Banks credit policies
  • Monitor Portfolio Performance
  • Evaluate performance of portfolio through monthly returns, Prepare SMEs account strategies plans and portfolio strategy, Upgrade/relegate.
  • Oversee administration of facilities within Retail Banking Policy
  • General administration of personal and SME Banking Loans, Monitor and Supervise handling of substandard loans, Sign loan approvals and facility letters.
  • Human Resource management
  • Conduct regular Department meetings, Assess training needs for SME Business consultants. Outline career planning and Development of subordinates Conduct performance appraisals.

Major Work Undertaken:

  • Design and development of NBM Green finance product
  • Development and successful implementation of 2 major mass products designed for youth and women under the financial inclusion drive.
  • Undertook the Post implementation of various banks products.
  • Conducted various training and SME clinics for banks and potential customers.
  • Part of the project team doing the Banks culture implementation.
  • Part of the team assigned to undertake bank strategy training to employees.
  • Part of the project team for the upgrade of core banking operating system

Business Consultant (Personal and SME Lending)

National Bank of Malawi
01.2012 - 01.2016

Reported To: Account Relationship Manager

Duties / Responsibilities:

  • To market Bank’s products and provide pro-active account relationship management for all clients in assigned portfolio to maximize reward in relation to risks taken.
  • To prepare and submit credit write ups.
  • To prepare monthly returns under assigned portfolio.
  • To initiate and accompany the manager to customer visits.

Operations Officer

National Bank of Malawi
01.2009 - 01.2010

Reported To: Senior Manager Operations

Duties / Responsibilities:

  • Conducting process checks of different business units to ensure that internal control processes have been properly established and managed.
  • To monitor the bank’s adherence/compliance to established policies/procedures/regulatory and statutory requirements.
  • Offer validation and operation support to bank business units.

Education

Master in Business Administration -

University of Malawi

Bachelor of Social Science - undefined

University of Malawi

CIMA - Operational Level

Skills

  • Communication and Presentation: I excel in clearly conveying ideas and information, ensuring that all stakeholders are engaged and informed
  • Sales Orientation: I possess a strong focus on sales, with a track record of identifying opportunities and driving revenue growth
  • Relationship Management: I have a proven ability to build and maintain strong professional relationships, which contributes to a collaborative work environment
  • Credit Assessment and Risk Management: My strong analytical skills allow me to effectively assess credit and manage risks, ensuring sound decision-making
  • Negotiation: I have honed my negotiation skills, allowing me to secure favorable outcomes while maintaining positive relationships
  • Team Player: I pride myself on contributing to team objectives and supporting my colleagues to achieve our common goals Business Communication Skills
  • People Management: I am skilled in leading and motivating teams, fostering an inclusive atmosphere where everyone can thrive

Training

  • Attended Management Trainee Programme with National Bank for a period of 18 months, from 2009-2011.
  • Business Communication Skills
  • Marketing skills
  • SME Risk & Relationship Management
  • Advanced SME Banking
  • Strategic key accounts & customer Relationship Management
  • Finance for Non-Finance Managers
  • Accounting & Finance for lending Staff
  • Leadership in Financial Inclusion

References

Mr. Roger Ndhlozi

Senior Manager

Retail Banking Division

National Bank

P.O Box 945, Blantyre

Email: rndhlozi@natbankmw.com


Mrs Wezi Mwazani

Business Development Manager

Corporate Banking Division National Bank of Malawi P.O Box 945, Blantyre.

Email: wmwazani@natbankmw.com


Mr. Innocent Chikoko

JIBS Security Services

Managing Director

PO BOX 32227, Blantyre.

Email: ichikoko81@gmail.com

Hobbies

Watching Football

Playing casual golf

Watching Financial Documentaries

Travelling

Timeline

Account Relationship Manager

National Bank of Malawi
10.2016 - Current

Business Consultant (Personal and SME Lending)

National Bank of Malawi
01.2012 - 01.2016

Operations Officer

National Bank of Malawi
01.2009 - 01.2010

Bachelor of Social Science - undefined

University of Malawi

CIMA - Operational Level

Master in Business Administration -

University of Malawi
Ian Kuntaja