Summary
Overview
Work History
Education
Skills
Hobbies and Interests
3. OTHER EXPERIENCES
Timeline
Generic

Gift Respect Banda

Lilongwe

Summary

I am a hardworking, team player and result-oriented Information and Communication Technology (ICT) and Data specialist with over three years of experience and a Bachelor's degree in information and Communication Technology (ICT). I bring a dedicated work ethic, collaborative spirit, and a results-driven approach to every project. With a passion for both technology and Data, I thrive in dynamic environments where I can leverage my technical expertise and creative mind-set to exceed targets while upholding the highest standards of quality. Ideally, I am an individual whose leadership style is guided by integrity, professionalism, confidentiality and accountability coupled with the following; Bachelor of Science in Information Communication and Technology (ICT) (Daeyang University 2023) Current ICT officer Intern and Case Officer at Competition and Fair Trading Commission (CFTC) Two years’ experience as Information Communication and Technology (ICT) and Marketing Officer at Plus Medical Rehabilitation Centre Proven record of accomplishment and exception skills in program monitoring, evaluation, assessment, and research, especially in data analysis, statistics, and data management as Enumerator at National Statistical office. Proficiency in information systems and designing tools, such as UML, ERD, and workflow diagrams Ability to handle inquiries, complaints, and feedback with empathy and professionalism. Ability to create concise reports on customer satisfaction metrics, trends, and improvement plans. Strong verbal and written communication to interact effectively with customers and internal teams.

Overview

7
7
years of professional experience

Work History

Technology (ICT) Intern and Case Officer

Competition and Fair Trading Commission (CFTC)
10.2024 - Current
  • Assisting in design, implementation, and maintenance of the commission’s network infrastructure to ensure optimal performance and reliability.
  • Assisting in configure and troubleshoot network devices, including routers, switches, firewalls, and wireless access points.
  • Assisting in monitoring network performance and security, identifying and addressing issues in a timely manner.
  • Assisting in collaborating with the ICT and commission members of staff to implement network policies and protocols.
  • Assisting in graphics designing and related work
  • Assisting in producing documentation for installation, network topology and troubleshooting of the network.
  • Assisting in installing, maintaining and troubleshooting computer hardware for the commission
  • Handling both simple and complex civil complaints from individuals and institutions with empathy and professionalism.

Graphic Designer

PICC Headquarters, Old Town and Hope Tabernacle churches
03.2023 - Current
  • Designing Promotional Materials for creating eye-catching posters, flyers, and banners for church events, services, and special programs. In addition, developing promotional materials that align with the church's branding and message.
  • Designing graphics for the church's social media channels and email campaigns to engage and inform the congregation. And enhancing the online presence of the church through visually appealing content.
  • Crafting unique and thematic artwork for sermon series, helping to illustrate and communicate spiritual messages effectively.
  • Designing materials for print, including brochures, newsletters, and church bulletins.
  • And ensuring that printed materials are of high quality and adhere to brand guidelines.
  • Video Graphics by collaborating with video production teams to create motion graphics and visual elements for sermon presentations and video content.
  • Working closely with various church departments to understand their design needs and goals. Maintaining open lines of communication to ensure that design projects align with the church's vision and mission.
  • Staying updated on current design trends, technologies to bring fresh, and innovative ideas to the church's visual communications.

Information and Communication Technology (ICT) and Marketing Officer

Plus Medical Rehabilitation Centre
01.2022 - 01.2024
  • Managing PMRC Website by ensuring content is up to date, has a consistent tone of voice, and provide clients with technical support for booking option if any error rises.
  • Content Creation through writing engaging content for a variety of audiences that is consistent with PMRC brand guidelines.
  • Developing and Managing PMRC Information system for managing data.
  • Database management and Administration for Plus Medical Rehabilitation Centre information system.
  • Graphic designing for all rehabilitation marketing and activity activities
  • Managing Social Media by planning and coordinating a schedule of activity across Facebook, Twitter Instagram and LinkedIn to expand social media audience base.
  • Coordinating Pay-Per-Click advertising, online advertising, regularly reviewing and amending keywords and ad groups to optimize performance. In addition, maintain the presence of the Institution on third party sites, keeping all messaging current.
  • Plan and manage a regular schedule of email marketing activity, growing our subscriber base and creating engaging, relevant content including testing to optimize results.
  • Coordinate the printing and production of our magazine, leaflets, educational materials and some merchandise, including writing, editorial and proofing. Organizing occasional print adverts.
  • Implementing brand guidelines and ensure compliance in all areas of work.

Information Technology (IT) Technician Consultant

PBM Construction Company
07.2023 - 09.2023
  • Providing on-site and remote ICT technical support to employees and contractors.
  • Troubleshooting and resolving hardware and software issues promptly.
  • Installing, configuring, and maintaining of computer systems and peripherals.
  • Assisting in the maintenance and troubleshooting of the company's network infrastructure.
  • Ensuring network security and data integrity through regular monitoring and updates. And Installing, updating, and configuring software applications and operating systems.
  • Maintaining an inventory of IT equipment, including computers, printers, and mobile devices
  • Assist in implementing and maintaining cybersecurity measures.
  • Educating employees on best practices for data security and privacy.

Digital Marketer Consultant

Golden Opportunity Services Company
06.2023 - 09.2023
  • Managing and curating content for the company's social media platforms, including Facebook, Twitter, and Instagram.
  • Developing and executing a content calendar to ensure a consistent online presence.
  • Monitoring social media engagement, responded to comments, and analysed performance metrics to optimize content strategy.
  • Content Creation in engaging and relevant content, including blog posts, infographics, and videos, to promote the golden Opportunity Services company's security and Employment services.
  • Designing and executing email marketing campaigns to nurture leads and engage with the subscriber base.
  • Assisting in setting up and managing online advertising campaigns on platforms like Google Ads and Facebook Ads by Conducting keyword research, wrote ad copy, and monitored campaign budgets to maximize ROI.
  • Analysis and Reporting by utilizing tools like Google Analytics and social media insights to track website traffic, user behaviour, and campaign performance. And Prepare regular reports summarizing key metrics and provided recommendations for improvement.
  • Conducted competitive research to identify industry trends and benchmark the company's online presence against competitors and Providing insights on opportunities for differentiation and growth

Enumerator

National Statistical Office of Malawi
08.2018 - 10.2018
  • Inquiring about a variety of specific information including a person’s name, age, religious preference, address and state of residency.
  • Gather record and encode information from a survey on the technology known as Computer assisted personal interviewing (CAPI) using tablets.
  • Get in touch with individuals to be interviewed in their own home or office by mail, phone, or in person.
  • Recognize and give an account of problems in obtaining data.
  • Submitting completed tasks to a supervisor use tablets after data collection via cellular network to National Statistical Office.
  • Review data gathered from an interview to check if they are complete and accurate.
  • Help people in filling out the questionnaires.
  • Find and record addresses and households.

Education

Bachelor’s degree - Information Communication and Technology (ICT)

Daeyang University
01.2023

Skills

  • Statistical Package for Social Sciences (SPSS) and Stata
  • Programming ie Desktop Application, web Applications website design and development in PHP, html, CSS, JavaScript, Java
  • Marketing and digital marketing
  • Proficiency in Website Application framework ie React
  • Graphics designing in Adobe Photoshop and Illustrator
  • Proficiency in system design tools, such as UML, ERD, and workflow diagrams
  • Microsoft Office Packages (access, word, Excel, PowerPoint)
  • Databases Management (MySQL, SQL, PostgreSQL, Maria and Mongo Databases)
  • Interpersonal skills developed to high level while interacting with staff, colleagues and stakeholders
  • Project Management Skills
  • Excellent Report Writing Skills
  • High level of presentational and public speaking skills developed through a number of high profiled meetings in which I have made presentations

Hobbies and Interests

I am a staunch follower of current affairs but soccer, reading, listening to music and making new friends have become part of my life over the past two years.

3. OTHER EXPERIENCES

  • Board chairperson and Head of Department for ICT services at Pentecost International Christian Centre Headquarters church (Currently).
  • Deputy Head of Department for Hope Publishing House at Pentecost International Christian Centre Headquarters church, Lilongwe (2023 up to date).
  • National Vice Chairperson for Student Christian Organization Of Malawi-Universities and Colleges Section (SCOM-UCS), 2017-2018.
  • Spiritual Director for Daeyang University Student Council (2017-2018).
  • Treasurer General for Daeyang University Student Council (2021-2022).

Timeline

Technology (ICT) Intern and Case Officer

Competition and Fair Trading Commission (CFTC)
10.2024 - Current

Information Technology (IT) Technician Consultant

PBM Construction Company
07.2023 - 09.2023

Digital Marketer Consultant

Golden Opportunity Services Company
06.2023 - 09.2023

Graphic Designer

PICC Headquarters, Old Town and Hope Tabernacle churches
03.2023 - Current

Information and Communication Technology (ICT) and Marketing Officer

Plus Medical Rehabilitation Centre
01.2022 - 01.2024

Enumerator

National Statistical Office of Malawi
08.2018 - 10.2018

Bachelor’s degree - Information Communication and Technology (ICT)

Daeyang University

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