Gerald Sibu Kapanje
ICT Consultant
Balaka
Overview
14
14
years of professional experience
Work History
Shop Manager
AAM Shopping Centre
Balaka
01.2017 - Current
- Supervising and guiding staff towards maximum performance
- Monitor stock levels and purchases and ensure they stay within budget
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Monitor customer preferences to determine focus of sales efforts
Sales Representative
Zooona Transactions Limited
Blantyre
08.2014 - 01.2017
- Review operational records and reports to project sales and determine profitability
- Resolve customer complaints regarding sales and service
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
ICT Consultant
Nkhadze Youth Organization (NAYORG)
Balaka
07.2013 - 08.2014
- Oversee the daily performance of computer systems
- Develop training materials and procedures, or train users in the proper use of hardware or software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Prepare evaluations of software or hardware, and recommend improvements or upgrades
Media Communications Officer
Andiamo Youth Cooperative Trust
Balaka
03.2011 - 07.2012
- Respond to requests for information from the media or designate an appropriate spokesperson or information source
- Establish or maintain cooperative relationships with representatives of community, employee and public interest groups
- Prepare or edit organizational publications for internal and external audiences, including employee newsletters and stockholders' reports
- Updating website with digital media such as videos and music containing developmental progress updates on daily basis
Hobbies
- Traveling
- Playing Snooker Pool
- Watching News
- Making friends
Languages
English
Advanced (C1)
Skills
- Driving
- Microsoft Package
- Statistics Packages
- Graphic designing
Timeline
Shop Manager
AAM Shopping Centre
01.2017 - Current
Sales Representative
Zooona Transactions Limited
08.2014 - 01.2017
ICT Consultant
Nkhadze Youth Organization (NAYORG)
07.2013 - 08.2014
Media Communications Officer
Andiamo Youth Cooperative Trust
03.2011 - 07.2012