Francis Julius Phiri

I am a dynamic and results-oriented Business Management professional with a proven record of delivering exceptional administrative support, driving operational efficiency. Known for exceptional communication skills and a proactive approach to problem-solving. Eager to leverage my technical skills to drive strategic initiatives within a dynamic organization.

Association of Business Executives

• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
• Data Entry - Reviewed and updated client correspondence files and scheduling database.
• Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
• Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
• Training - Responsible for training all new employees to ensure continued quality of customer service.
• Managed inventory and office budgeting for supplies for busy office of [Number] employees.
• Training - Trained medical billing staff of [Number] employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
• Inventory Management - Managed inventory and office budgeting for supplies for busy office of [Number].