Bernadetta Hara
Mzuzu
Summary
Dynamic Electrical Engineer with extensive expertise in control gear components and electrical power systems. Equipped with a comprehensive understanding of major engineering standards, particularly in power systems, automation, and controls. Demonstrated proficiency in managing the entire lifecycle of electrical projects, from design conceptualization to successful implementation consistently meeting project deadlines and budgetary constraints. Possesses a systematic approach to problem-solving, coupled with the ability to analyze and troubleshoot complex issues effectively. Committed to delivering high-quality engineering services that align with company objectives, exceed customer expectations, and comply with statutory and regulatory requirements.
Overview
7
7
years of professional experience
Work History
Assistant Control engineer
ESCOM
02.2024 - Current
- Remotely control the electrical network, in accordance with operating procedures and safety rules to ensure the safe and efficient operation of the power system
- Control all outages and network access requests ensuring risks to the network and system security are minimized
- Manage planned and fault operations and activities on the network to provide a safe and secure electricity supply
- Undertake work in complex, dynamic and reactive environments and provide technical and operational guidance to the rest of the business
- Agree and co-ordinate the work of others to maximize network availability and minimize network risks
- Escalate significant network incidents throughout the business as appropriate and monitoring of real-time impacts on the system
- Ensure interface arrangements and impact of embedded generation are considered where appropriate
Revenue Protection Graduate engineer
ESCOM
08.2023 - 01.2024
- Ensures safety first approach for self, colleagues and our customers during site inspections
- Conducted comprehensive analysis of metering data to detect anomalies, energy theft, or meter inaccuracies within the distribution network
- Lead and conducted comprehensive meter inspections and audits to evaluate meter functionality, verify metering accuracy and compliance, identify faulty units and detect instances of tampering.Utilize keen attention to detail and technical expertise to ensure accurate assessment and reporting
- Performed meticulous audits, maintenance tasks, and fault clearance procedures on metering equipment. Employed troubleshooting skills to address issues promptly and uphold operational efficiency
- Execute re-calibration processes and software upgrades for INHEMETER, Hexing and L & G MD meters to maintain accuracy and compliance standards. Employ precision and adherence to protocols to ensure optimal meter performance
- Manage the installation, commissioning, and decommissioning of metering equipment with precision and adherence to safety standards. Ensure seamless integration and functionality of equipment within operational environments
- Facilitated timely repair or replacement of faulty meters to minimize disruptions and maintain service reliability. Prioritized swift resolution to uphold customer satisfaction
- Ensure all customers are correctly categorized within appropriate tariff structures, optimizing revenue collection processes and customer satisfaction
- Prepared detailed reports, presentations, and recommendations for management and regulatory authorities based on findings.
Technical Manager
Elite Biomedical Engineering Ltd
09.2021 - 01.2023
- Launched new service of Oxygen Gas Reticulation with thorough market research, leading to 40 % increased revenue growth.
- Planned and performed preventative maintenance of medical devices in health facilities
- Writing consolidated reports and keeping records of maintenance and repair
- Trained new technical support staff and equipment users to prolong equipment Life.
- Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
- Enhanced customer satisfaction by resolving queries promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Biomedical Engineer intern
Global health informatics institute
03.2021 - 08.2021
- Facilitating and monitoring company field activities
- Repaired oxygen concentrators in all Malawi District Hospitals to tackle oxygen gap during COVID outbreak
- Designed and developed a sieve bed refilling jig – resulting in 80% Sieve bed refilling process speed
- Installed oxygen concentrators at KCH COVID wing.
Electrical Engineer Trainee
Kanengo Tobacco Processors Limited (KTPL)
07.2017 - 12.2017
- Assisted in Motor rewinding
- Responding to plant breakdown and troubleshooting within short possible time to reduce the downtime cost
- Commissioned and decommissioned electric motors and components
- Installed and maintained plant instruments for measuring and monitoring the plant's performance
- Electrical wiring installation
- Planning and implementing preventative maintenance
- Assisted in Diagnosis and repair of electrical circuits and power backup.
Education
Bachelor of Electrical And Electronics Engineering -
University of Malawi, The Polytechnic
03.2019
Skills
- Electrical Troubleshooting
- Industrial Automation and Control systems
- Technical reporting
- Regulatory Compliance
- Research and Development
- Team Leadership and Strong Work Ethic
- Project Management
- In depth knowledge of revenue protection principles
- Expert in Microsoft Office Suite
- Programmable Logic Controllers (PLC)
Affiliations
Registered with Malawi Institution Of Engineer (MIE)
Hobbies and Interests
- Travelling
- Solving Puzzle games
References
- Mr Mtheto Sinjani, Product Development Manager, Global Health Informatics Institute, Post office Box X111, Crossroads, Lilongwe, mthetosinjani@gmail.com, +265 994 633 112
- Mr Timothy Mizaya, Protection Engineer, ESCOM Limited, P.O Box 768, tmizaya@escom.mw, +265 999 958 781
- Mr Nation Mandhlopa, Workshop Supervisor, Kanengo Tobacco Processors Limited, Private bag 400475, Lilongwe, nationmandhlopa@yahoo.com, (+265) 995 502 296
- Mr Brian Khoriyo, Assistant Revenue Protection Engineer, ESCOM, P.O Box 2047, Blantyre, bkhoriyo@escom.mw, +265 999 851 277
Timeline
Assistant Control engineer
ESCOM
02.2024 - Current
Revenue Protection Graduate engineer
ESCOM
08.2023 - 01.2024
Technical Manager
Elite Biomedical Engineering Ltd
09.2021 - 01.2023
Biomedical Engineer intern
Global health informatics institute
03.2021 - 08.2021
Electrical Engineer Trainee
Kanengo Tobacco Processors Limited (KTPL)
07.2017 - 12.2017
Bachelor of Electrical And Electronics Engineering -
University of Malawi, The Polytechnic
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