Chisomo Chiwanda Tsonga
Administration
Lilongwe
Summary
An ambitious, highly motivated, self-starter, result oriented person, work with minimum supervision, high level of integrity and approachable. Well conversant with administrative standards, team work as well as listening, communication, time management, versatility and presentation, self-confidence, punctuality, leadership and hardworking, able to work in a multi-disciplinary and multicultural environment. I am a woman, with good interpersonal skills and a team player with flexible and focused work style and always eager to learn new skills.
Looking for a challenging assignment in a growth-oriented organization where new ideas are welcome. I want to apply my skills and knowledge in an environment where my contribution will make a significant impact.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
National Water Resources Authority
01.2024 - Current
- Organize and manage correspondence, reports, and confidential records efficiently.
- Schedule, coordinate, and support meetings, workshops, and events, including taking minutes, preparing agendas
- Manage Director and departmental calendars and organize travel arrangements
- Facilitate processing of staff requests such as leave, loans, and HR- related matters
- Maintain office supplies, equipment, and stationery to ensure smooth operations.
- Book for hotels for NWRA meetings in liaison with Procurement Officer
- Support executives and staff with confidential documentation, ad hoc administrative tasks, and reporting requirements.
- Maintain and improve filing systems, implement office process improvements, and support cross-functional activities.
Administrative Assistant
Ntcheu DHO
07.2016 - 11.2023
- Support procurement processes by sourcing quotations, preparing paperwork, and maintaining orderly procurement records
- Support data entry, documentation, and internal communication processes
- Maintain confidentiality and secure filing of both electronic and physical documents.
- Support operational reporting and general administration assignments.
- Manage executive and departmental calendars and organize travel arrangements.
- Data entry for COVID 19 on DHIS2
- Compiling and analyzing data from various registers at Health Centre
- Maintaining database at the facility level
Administrative Assistant/Receptionist
Malera & Malera Lawyers
07.2011 - 06.2016
- Typing affidavits, orders, letters, bills, legal opinion, sale and lease agreements and notice of adjournment.
- Filing and opening of new files
- Operating switchboard(PABX) and attending to clients on the phone
- Recording all incoming calls
- Maintaining Counsel’s Chambers
- Maintaining and updating diaries.
- Screening and schedule requests for meetings or appointments
- Making travel arrangements for senior staff
- Handling of petty cash
- Maintaining stationery and other supplies
- Receiving clients and directing them to concerned staff
- Receiving and sending documents through internet
- Drafting and typing correspondence and reports
Administrative Assistant/Project Assistant
Business Linkages Matching Fund (Competitiveness and Job Creation Support Project from Ministry of Industry and Trade)
02.2010 - 06.2011
- Marketing and pipeline development for the fund
- Welcome (potential) applicants at the Business Linkages Matching Fund office, provide required explanation and support
- Monitoring and evaluation of (potential) grantees
- Communication with Business Linkage Advisors and Update of M&E database
- Handling of petty cash
- Administrative task
- Donor: African Development Bank
Education
Diploma - Secretarial Administration
Malawi University of Business and Applied Science (MUBAS)
09-2023
Diploma - Business Management (Level 4)
Malawi College of Accountancy
12-2011
Certificates - Secretarial Studies
Salima Technical College
01-2010
Skills
- Computer literate (Microsoft Word, Excel and Power Point)
- Self-motivated individual
- Self-starter and team worker
- Ability to learn
- Ability to work under pressure
- Able to interact with positive manner
- Ability to communicate effectively with people at all levels
- Good at time management
- Customer care skills essential
- Honest and confidential individual
- Polite and sober habits
- Good interpersonal skills and able to handle with pressure
- Interpersonal relationship with employees, peers and other stakeholders
Interests
Chatting with friends, Travelling, Watching general movies
Timeline
Administrative Assistant
National Water Resources Authority
01.2024 - Current
Administrative Assistant
Ntcheu DHO
07.2016 - 11.2023
Administrative Assistant/Receptionist
Malera & Malera Lawyers
07.2011 - 06.2016
Administrative Assistant/Project Assistant
Business Linkages Matching Fund (Competitiveness and Job Creation Support Project from Ministry of Industry and Trade)
02.2010 - 06.2011
Diploma - Business Management (Level 4)
Malawi College of Accountancy
Certificates - Secretarial Studies
Salima Technical College
Diploma - Secretarial Administration
Malawi University of Business and Applied Science (MUBAS)