Chancy Kumwenda

Highly-motivated individual with desire to take on new challenges, with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills contributing to effective organization goals achievement.

• Date of Birth: 05/21/94
• Nationality: Malawian
• Marital Status: Single
• Religion: Christian

• Achieve daily and monthly sales targets, by operating in an effective yet productive manner, through optimal usage of time and other resources.
• Being alert to changes in economic variables so as to drive good pricing strategy that is competitive at all times.
• Contact potential and existing customers from leads provided to position the product or service offering.
• Using every customer interaction as an opportunity to right-sell and cross-sell foreign exchange both in cash and telegraphic transfers.
• Work with colleagues from the branch and other department sections in coming with our sales and operation strategies.

• Attend to customers in need of foreign exchange transactions promtly.
• Offering Competitive rates to customers daily.
• Initiate steps to resolve problems affecting customer service timorously.
• Refer queries that cannot be resolved within the Customer Problem Resolution time frame to appropriate department.

• Standard Bank Bureau De Change 2016 end of year most Efficient Individual Award.
• Standard Bank Beyond Excellence 2019 Award, for Service Excellence.
• Standard Bank Beyond Excellence 2022 Nominee.

• Chatting with friends
• Listening to music
• Travelling

• Mike Mkoko, Team Leader, Standard Bank Bureau De Change, P.O Box 30380, Lilongwe, +265 999 638 609/ +265 881 000 096, mike.mkoko@standardbank.co.mw
• Alinafe Khembo-Banda, Head, Standard Bank Bureau De Change, P.O. Box 30380, Lilongwe, +265 888 865 864, alinafe.khembo@standardbank.co.mw
• Raymond Zulu, Chief Executive Officer, Mthunzi Forex Bureau, P.O. Box 1888, Lilongwe, +265 999 932 938, raymondzulu@mthunziholdings.com.
• Charles Phiri, Chief Executive Officer, Betway Group Malawi, +265 885 97 63 33, phiribless@gmail.com.