A skilled MIS professional with a focus on supply chain management; organized project manager with more than 20 years' experience in information technology and supply chain management systems, governance, business and process optimization, organizational change and development management, and directing successful large scale projects in government, private and non-government organizations. In these roles, I have worked with a variety of donors (USAID, FCDO, GF) and governments, to realize their visions for supply chain systems improvement and data-driven decision-making Bringing work experience from the health sector in Ethiopia, Tanzania, Uganda and Malawi.
Overview
23
23
years of professional experience
2
2
Certifications
2
2
Languages
Work History
MIS & Data Analytics Director
Chemonics International Inc.
08.2020
Lead the MIS and data analytics staff including assigning responsibilities for planned activities and monitoring the performance; training/mentoring/supervising staff, providing performance feedback, and identifying staff training needs
Oversee analysis of quantitative supply chain data to support project reporting, performance monitoring, and activity planning
Promote the availability and use of data for decision-making by identifying, analyzing, and communicating key data to relevant stakeholders
Coordinate strengthening of data systems to increase availability and quality of supply chain data and ensure availability of relevant databases and Standard Operating Procedures (SOPs) to ensure consistent availability of quality data
Support the project's communication efforts including development and dissemination of various communication materials including success stories, infographics, and bulletins targeted at various stakeholders
Promote a culture of data ownership, use and accountability, coordinating capacity building of project staff in aggregating and analyzing supply chain data, preparing reports, and other tasks as needed
Monitor workplan activities implementation and ensure that all activities are completed on time and within pre-defined budget ceilings
Manage subcontractors, both local and international, that are tasked to designed to support development/implementation of innovative solutions to support Malawi's vision of end-to-end supply chain visibility
Provide overall technical guidance and coordination to system deployment (scale-up) and user training in close collaboration with donors, MOH counterparts, and implementing partners
Support the design and continuously improvement of tools to assess MIS and data analytics capacity building needs of MOH staff at national, zonal, regional, district and health facility levels and monitoring outcomes of project interventions in collaboration with the PSM and other technical teams of the project
Engage in and contribute to the implementation of global standards including GS1 to support Malawi's vision of end-to-end visibility in the healthcare supply chain
Engage in and contribute to the implementation of National Product catalogue in Malawi
Contribute to brainstorming, conception and implementation of novel and innovative solutions to address supply chain bottlenecks in Malawi including National Product Catalogue and health information systems integration.
Implementation Lead
McKinsey & Company
03.2019 - 07.2020
Responsible for leading pharmaceuticals distribution optimization team
Support the Ministry of Health and the Ethiopia Pharmaceuticals Supply Agency (EPSA) in optimizing its pharmaceuticals distribution needs
The support includes optimization of resources utilization and designing and supporting the implementation of optimized distribution network
Review the supply chain management process end to end, identify process bottlenecks, designed optimized process with the end goal of highly optimized distribution network
The design included analyzing the national pharmaceutical procurement and distribution agency branch offices' organizations vehicle type, capacity, distribution volumes, facility locations and optimize the distribution network using opensource technology that resulted in greater savings.
Infrastructure Improvement Manager
Chemonics International Inc.
12.2016 - 03.2019
Responsible for managing the assessment, design and improvement of health facilities stores and dispensaries infrastructure improvement work
The design involved, reviewing the customer (patient) flow at dispensaries, designing suitable number of counters, type of counters and space requirement
Implement optimal pharmacies /dispensaries that are safe products, dispensaries and the customers
Support PFSA infrastructure related warehouse improvement needs
The support covers assessing the warehouse process flow, space utilizations, identify process bottlenecks, analyzing holistically and design and recommend optimal solutions, developing technical specifications and support implementation
Design optimal storage system in large warehouses including racking, lifts, conveyors etc
Selecting and equipping the warehouse with suitable warehouse handling equipment for safe and efficient operations.
Deputy Country Director for Project Management
MSH, USAID | Supply Chain Management System (SCMS) -Ethiopia
07.2015 - 11.2016
Responsible for business process optimization at PFSA, the national pharmaceuticals procurement, storage and distribution Agency of Ethiopia
The effort included establishing a team and lead the business optimization process
Manage the Communications, M&E of the SCMS project and transition and close out project activities
Lead the business process review, identify gaps and design an optimal process for Food, Medicine and Healthcare Administration and Control Authority FMHACA, currently EFDA regulatory management information system (RMIS) and provide technical support to the enterprise IT regulatory system (MRIS) implementation
Coordinated the RMIS development team in Washington and provide technical advice to the project steering committee composed of executive leadership team of FMHACA, implementing partners and the donor, USAID
Provide technical assistance to Joint Medical Store (JMS) of Uganda: review their supply chain management process including finance and HR
The support included end to end review of the organization business process across its different warehouses nationally, identify business improvement areas, and identify gaps in their ERP system (IFS) implementation and designed to-be process, document comprehensive report that was used to secure the ERP system upgrade and further enhancement and support implementation of organizational changes
Provide technical assistance to Uganda Health Marketing Group (UHMG): review of their supply chain management system's business process end to end, analyze gaps and identify areas of improvement, design to-be process and document requirement specification for the ERP system that will meet the to-be design
Document an RFI document for the selection ERP solution providers.
IT Project Manager
MSH, USAID | Supply Chain Management System
10.2009 - 06.2015
Responsible for managing Pharmaceuticals Fund and Supply Agency's (PFSA) ERP project (SCMS Ethiopia's implementing partner)
Review the Agency's supply management system end-to-end including HR and finance and design an optimized system
As part of the automation, document project management plan and its subsidiary documents, analyze and document Agency's operational requirements, and document the system functional and nonfunctional requirements
Prepare RFI and RFP document for an Enterprise Resource Planning, ERP, package mainly focused on Supply Chain Management HR and financial management System
Manage the design of highly available server and networking infrastructure for the ERP system
Train the Agency's team on business process improvement concept of pharmaceuticals supply chain and manage the project team
Manage the planning, design customization and integration of a custom-made WMS and SAGE Financial system integration at central PFSA
Design and implement an industry standard server room for PFSA
Managed the review, design and implementation of enhanced supply chain management system, small scale ERP system enhancement project for state of Zanzibar's Central Medical Stores (CMS) of Tanzania
The effort included the development of business requirement, identification of improvement areas, and enhance to the supply chain system to meet CMS needs
The system included, demand planning, procurement, warehouse management and financial management system
The project teams were geographically spread in the USA, Ireland, Nepal, South Africa and Ethiopia.
Project Director
National ID Project of Ethiopia
08.2008 - 09.2009
Consult with the Government of Ethiopia on national ID (Nationwide Enterprise IT system) project design and implementation
Carry out feasibility study and submit to senior government officials and obtain approval
Develop an RFI and RFP document
Evaluate technical and financial proposal of vendors
Provide technical advice to the management board composed multi stakeholders (representatives from different Ministry, in the capacity of Minsters) on project management and overall the National ID system implementation
The system had ERP as one of its components beside registration and card production system.
Project Director
Integrated Immigration Control Information System
02.2002 - 07.2008
Responsible for managing and integrating an Automated National passport and document issuance system project
The project comprised of six individual components and it was subcontracted to six International companies to deliver an Integrated Document Issuance solution for Main Department of Immigration and Nationality
The project had custom development for citizen registration management, customizable subsystem for Biometrics, document production and management sub-systems, hardware and software integration of individual subsystem to work as unified system; much more complex system at the time of implementation as Biometrics was not known to be part of the passport or national ID system
Prepare project initiation document: business case followed by feasibility study and document project scoping and budget document and present it to the government for approval
Prepare project management office (PMO) setup document for the project sponsor and established PMO following their approval
Lead the business process redesign with subject matter experts and analyzed stakeholder needs and prepare reports
Lead the design of secure and high availability multi-site network infrastructure and security polices and design and implement secure IP based communication infrastructure
Prepare contract document together with the project legal advisor and negotiate contracts for the supply and implementation of project components (sub systems)
Prepare various project management and control document templates based on PMI standards
Supervise, review and take part in the component (subsystems) design
Coordinate and integrate inter-subsystem interfacing design and review progress in this regard and manage subsystem and inter subsystem configurations and control project's change management needs thereof
Control and monitor quality of subsystems provided by subcontractors to ensure that project deliverables conform to the quality standards
Chair Level 3 (upper) meetings with all subcontractors (matrix team, team from four international subcontractors from USA, Europe, Middle East, and Southern Africa) and take part in the Level 4 project steering committee meetings
Implement post project implementation review project closure (archiving documents, obtaining acceptance certificates for all deliverables, and communicating project closure to the project sponsor).
Director
Main Department for Technical Support Services
11.1997 - 02.2002
Responsible for planning, directing and controlling the operations of four departments namely, Technical Services, Planning and Research, Admin and Finance and Supplies and Stores Departments
Research on appropriate technology to meet the current International Civil Aviation Organization, ICAO standard for passports and visas
Prepare and deliver project proposal document to the government
Analyze interconnectivity needs and design LANs and WANs
Design and Implement various secure communication infrastructure.
Education
Executive MBA -
Addis Ababa University
International Diploma - undefined
Cambridge International College of UK
Bachelor of Science Degree in Electrical Engineering - undefined
Addis Ababa University Faculty of Technology
Skills
Analyzing requirements, optimizing business processes, design systems using industry standard tools for health supply chain management processes
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Certification
Certified Project Management professional, PMP, Project Management Institute, 2012
Coursework
Open Door Logistics (ODL), May 2019
ITIL Service Strategy from Simpli Learn February 2017
Lean Six Sigma Green Belt by Keonig Solutions, New Delhi, India, October 2014
Essential Skills for Business Analysts by B2T Atlanta, USA, August 2013
Fundamentals of project Management by SUKAD, UAE, April 2012
Securing Networks using Routers and Switches by Fast Lane, UAE, Feb 03-08, 2006
Cisco Secure Virtual Private Networking; Cisco Secure Intrusion Detection Systems; Cisco Secure PIX Firewall Advanced by Torque IT, in South Africa, May 2005
Microsoft Windows Server 2003 Active Directory Services, January 2005
Implementing Microsoft 2003 Server Infrastructure, Feb. 2005
Planning and Maintaining Microsoft 2003 Server Infrastructure, Feb. 2005
Interconnecting Cisco Network Devices, January 2005
Microsoft Exchange 2003, Microsoft System Management Software 2003, March 2005
Microsoft Operations Manger 2000 by Torque IT in Addis Ababa, April 2005
Building Cisco Multilayer Switching Network by Torque IT in South Africa, Feb. 23, 2005
Oracle 9i DBA part I; Oracle 9i DBA part II, July 2004
Oracle 9i Fine tuning; Advanced Oracle 9i Database Replication by Torque IT in A. Ababa, August 2004
Oracle Designer 6i by Oracle Middle East and Africa, in Addis Ababa. June 2000
Novel Netware 3.12 Network Administrative course at NCR Addis Ababa, November 1996
Three weeks intensive training on usage of Demographic software and Analyzing Demographic data at Addis Ababa University, October 1993
Programming in COBOL II at HP (Seric Ethiopia), Mar- June 1990
Rdbms
Oracle
MS SQL
MySQL
PostgreSQL
MS Access
Membership
Active Member of Society of Ethiopian Electrical Engineers
Software
Python, C#, VBNet, Java
Timeline
MIS & Data Analytics Director
Chemonics International Inc.
08.2020
Implementation Lead
McKinsey & Company
03.2019 - 07.2020
Infrastructure Improvement Manager
Chemonics International Inc.
12.2016 - 03.2019
Deputy Country Director for Project Management
MSH, USAID | Supply Chain Management System (SCMS) -Ethiopia
07.2015 - 11.2016
IT Project Manager
MSH, USAID | Supply Chain Management System
10.2009 - 06.2015
Project Director
National ID Project of Ethiopia
08.2008 - 09.2009
Project Director
Integrated Immigration Control Information System
02.2002 - 07.2008
Director
Main Department for Technical Support Services
11.1997 - 02.2002
Executive MBA -
Addis Ababa University
International Diploma - undefined
Cambridge International College of UK
Bachelor of Science Degree in Electrical Engineering - undefined