CAROLINE DAMBE
Summary
Energetic [Type] professional bringing robust background in engineering messages to boost company image and preparing supporting professionally written materials. Driven to craft targeted messaging to promote and inform general public of events, promotions and campaigns. Experienced in leveraging detailed analytics reports to monitor and document success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Person
Family Business
01.2021 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Education
Bachelor of Arts - Business Communications
University of Malawi The Polytechnic
Blantyre, Malawi12.2023
Skills
- TECHNICAL SKILLS AND COMPETENCE
- Proficient in
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data entry and database management (Kobo toolbox, Commcare, Google Sheets)
- Effective communication, and strong problem-solving skills
- PERSONAL SKILLS
- Interpersonal skills
- Excellent communication skills, both written and verbal
Accomplishments
- BACHELOR OF ARTS IN BUSINESS COMMUNICATION
- Institution : University of Malawi the Polytechnic
- Year : 2019-2023 MALAWI SCHOOL CERTIFICATE OF EDUCATION (MSCE)
- Institution : ST Mary’s Secondary School
- Year : 2018 CERTIFICATE IN PROJECT MONITORING AND EVALUATION
- Institution : Green Cedar Consult
- Year : 2023
- RELEVANT COURSEWORK
- Fundamentals of monitoring and evaluation
- Development of promotional and IEC materials
- Market research and organizational research, Research survey, and data quality
- Research writing, business communication, and communication for development
- Human relations
- Public relations
Languages
Certification
- [Area of certification], [Company Name] - [Timeframe]
Additional Information
References
Grace Boby, Lecture and supervisor, Malawi University of Business and Applied Sciences, Private Bag 303, Chichiri, Blantyre 3. Phone Number: +265999276067, Email: gboby@poly.ac.mw Mr. kings Kondowe, Lecture, Malawi University of Business and Applied Sciences, Private Bag 303, Chichiri Blantyre 3. Phone Number: +265888712838, Email: kkondowe@poly.ac.mw Dr Flemmings Ngwira, Head of department (Language and communication), Malawi University of Business and Applied Sciences, Private Bag 303, Chichiri, Blantyre 3. Phone Number: +26588476663, Email: Fngwira@poly.ac.mw
Languages
Chichewa
Native language
English
Advanced
C1
Timeline
Sales Person
Family Business
01.2021 - Current
Bachelor of Arts - Business Communications
University of Malawi The Polytechnic
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